miriam suggs

Supervised a small staff and oversaw training. Assisted in employees’ selection. Insured work flow was smooth and all deadlines were met on time. Developed the bulletins for worship and monthly newsletters. Addressed correspondences via electronic, telephone and letters. Organized the calendar for internal and external events. Administered and maintained contracts. Processed clients’ invoices. Maintained and updated database as needed. Assisted with the food pantry, food cards, bus tokens, referrals and financial assistance for the needy. Ordered supplies and equipment. Collaborated with vendors.

Assisted with projects and researches. Oversaw clients’ contracts. Processed clients’ invoices. Updated database as needed. Supervised a small staff. Prepared a wide variety of reports and filings, processed for accuracy and timeliness.

Established the mission statement for the large business division of the Philadelphia office to reflect the customer relations’ philosophy, performance standards, and personnel development goals of the division. Negotiated telecommunication contracts with 30 large corporate, public health, and municipal entities. Generated over $3.5 million in annual revenue. Assisted clients in analyzing business organization and operations in an effort to economize software and service requirements resulting in $500,000 in average annual cost savings to clients. Conducted on-site training on hardware and software applications newly acquired by clients. Managed customer relation activities for medium-sized corporate customer response center. Insured accurate and timely execution of service work orders.

Assisted the Pastor in ministry as needed. Prepared and conducted Wednesday Night Bible Study. Assisted with funerals, worship and Eucharist services. Conducted regular visitations with sick and shut-in. Participated in infant baptisms, liturgist and altar prayers. Assisted with spiritual needs of members. Preach in the absence of Pastor and/for special worship services.

Activities and Societies: Presidential Intern Program

Activities and Societies: Nat'l Deans List