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The main purpose of this position is to define, initiate, support, foster and control all sales activities for the Utilities, Mobility & Industry Unit, to steer direct & indirect sales force, to ensure sound management of sales & business plans, to pro-actively search for & develop new business through and with other stakeholders in order to secure and maximize sales volume and profitability objectives.

The commercial contact center counts 650 employees and is the first sales channel in CBU (160 mio EUR) of Proximus.

* Lead, manage, coordinate & control the Belgacom shops within the geographical area of Brabant ( 25 POS) * Drive and motivate 3 Unit Sales Managers, 25 Teleshop Managers and 190 sales reps ( retail & business) in order to achieve sales results ( 70 mio Euro annual revenue) and to optimize profitability & resources allocation * Organisation of Job happenings in order to hire sales people; development and implementation of management and sales trainings * Develop & steer a ST & LT strategic, commercial & business plan for area Brabant to boost in the most efficient & profitable way sales revenues & customer satisfaction for all Belgacom Group customers (residential & small business) * Manage operational budgets and area distribution plan

* Lead the Belgacom Direct Sales department in Consumer & Business Division (91 shops ( Retail, Small Business and Belgacom Mobile Flagships) and National Sales team, representing 800 sales reps realising an annual revenue of 200 mio Euro) * Develop & steer Direct Sales strategy in accordance with market evolution, Belgacom & Belgacom Mobile Group strategy & business objectives * Implement commercial business plan in collaboration with Marketing and aligned with other sales channels in order to maximise sales revenues & customer satisfaction * Define and optimise distribution strategy, key processes, IT applications, shop relocation and shop design to ensure efficient investments to increase Channels profitability * Lead negotiations with unions and maintain social piece * Optimise category & logistics management

* Lead, manage, coordinate & control the Belgacom shops within the geographical area of Brabant ( 25 POS) * Drive and motivate 3 Unit Sales Managers, 25 Teleshop Managers and 190 sales reps ( retail & business) in order to achieve sales results ( 70 mio Euro annual revenue) and to optimize profitability & resources allocation * Organisation of Job happenings in order to hire sales people; development and implementation of management and sales trainings * Develop & steer a ST & LT strategic, commercial & business plan for area Brabant to boost in the most efficient & profitable way sales revenues & customer satisfaction for all Belgacom Group customers (residential & small business) * Manage operational budgets and area distribution plan

* Lead the exploitation of 16 Teleshops Belgacom in the Brussels region ( retail – residential market) * Optimisation of profitability and shop management * Develop local marketing activities in order to boost new sales revenue ( cross-selling & up selling) * Define, implement and steer commercial business plans

* Lead, coach and motivate a decentralised sales division of about 70 sales reps ( telesales, sales reps, account managers and administrative support) and 7 District Sales Managers in order to maximize sales results ( advertising in B-to-B) * Optimize planning and resources management to improve profitability * Develop and implement new processes and strategies to improve sales results