Mircea Scinteianu

• Operate and maintain all VAS nodes (SMSC, FW, SMSFW, USSD, OTA, and DM), ensuring seamless connectivity. • Provide second-line support to resolve issues escalated from the first line. • Escalate trouble tickets to third-line support, monitoring them until resolution. • Address customer complaints and provide timely feedback. • Participate in customer meetings to discuss VAS-related issues. • Configure new and troubleshoot existing SMPP connections. • Report critical issues and outages to relevant teams. • Monitor and maintain system logs for performance evaluation and reporting. • Generate, update, and maintain all types of VAS-related reports. • Collect network and service performance data. • Monitor, manage, and analyse traffic and network resources. • Participate in VAS-related projects and design sessions for new services.

• Built a Fibre Design team from scratch. • Led and managed Fibre Design and Production teams (totalling 43 people). • Set objectives, hired, and trained new team members. • Fostered strong relationships with partners and internal stakeholders. • Managed team workload and production to achieve critical milestones. • Conducted regular performance evaluations and provided constructive feedback. • Oversaw the engineering design process flow to accelerate FTTH design. • Developed and maintained high-quality standards for design processes. • Managed customer and design partner queries, reviewing plans for technical and quality purposes. • Created HLDs and LLDs following guidance, systems, and processes. • Ensured quality throughout the team, focusing on consistency of approach and outputs.

• Operate and maintain all VAS nodes (SMSC, FW, SMSFW, USSD, OTA, and DM), ensuring seamless connectivity. • Provide second-line support to resolve issues escalated from the first line. • Escalate trouble tickets to third-line support, monitoring them until resolution. • Address customer complaints and provide timely feedback. • Participate in customer meetings to discuss VAS-related issues. • Configure new and troubleshoot existing SMPP connections. • Report critical issues and outages to relevant teams. • Monitor and maintain system logs for performance evaluation and reporting. • Generate, update, and maintain all types of VAS-related reports. • Collect network and service performance data. • Monitor, manage, and analyse traffic and network resources. • Participate in VAS-related projects and design sessions for new services.

OpenEir and SIRO FTTx projects: • Fiber splicing & testing • Terminating, splicing, and installation of a variety of fiber optic connectors, closures and enclosures • Testing of fiber to ensure connectivity and identify faults • Reading Legends, Diagrams, and Schematic Designs • Following design schematics and management direction • Maintain and interpret records of daily work logs, data recordings and network design maps • Checking and editing the BOM • Carrying out Traffic Management (Sign, Lighting & Guarding)

• Performed fibre optic splicing, testing, and troubleshooting (EirCom/OpenEir and SIRO FTTx projects). • Followed maps, construction prints, splicing matrices, BOMs, and other job-related documentation. • Completed and submitted all job-related documents accurately and timely, including BOMs, work orders, and splice case audits.

• Coordinated and supervised the testing process of roaming services. • Supervised end-to-end IREG testing, troubleshooting roaming issues, and retests. • Conducted a DUAL IMSI troubleshooting process. • Monitored and reported roaming implementation status. • Operated and maintained all VAS nodes, ensuring connectivity. • Provided second-line support to resolve escalated issues. • Handled customer complaints and provided timely feedback. • Attended customer meetings related to VAS issues. • Reported critical issues and outages to relevant teams. • Collected network and service performance data. • Monitored, managed, and analysed traffic and network resources.

• Managed two teams (totalling 20 people) responsible for O&M and deploying of MPLS/DWDM and SDH networks. • Evaluated and approved configuration work orders, addressing gaps and issues. • Formulated network optimization policies, procedures, KPIs, redundancy rules, and design standards. • Inspected and analysed the transport network to ensure a healthy environment for all services. • Managed and developed annual team budgets and prioritized tool purchases. • Upgraded DWDM network, tested, and adjusted wavelength parameters for optimal OSNR. • Installed, connected, and patched sub-racks, equipment, and modules for new nodes or services. • Tested provided and new services/circuits (OTDR, CD, PMD, BERT, etc.).

Defining and documenting technical processes. Researching and preparing statistical reports Analysing process capability and stability toward organizational management optimization

New equipment installing. Existing equipment relocating, commissioning, provisional acceptance testing, operating and maintaining of DWDM equipment/networks Installing of hardware, rearranging and/or replace fibre wiring. Troubleshooting any issues. Installing of sub-rucks, new modules/plates. Replacing/switching of modules/plates, including optical multiplexers, optical demultiplexers, optical amplifiers, the different types of transponders, patch-cord placements etc. Wavelengths adjustment, periodical or after some works. Testing of provided services to other operators/companies (ex. JDSU (Acterna) MTS-8000: OTDR, CD, PMD, BERT, OSA) Monitoring the stability and performance of network in order to maintain operations and resolve service impacts as they occur Monitoring, troubleshooting, maintaining and repairing optical transport network and fibre issues Providing first line support for all optical DWDM issues Reviewing network documentation and databasing. Publishing and validating methods of procedure (MOPs) Monitoring of ticket queues and other network tools Adhering to standard network change management and configuration

• Managed 13 teams (totalling 170 people) responsible for O&M and deployment of backbone, metro, rural, FTTx, and xPON fibre networks. • Planned, budgeted, and managed O&M activities to achieve company goals, KPIs, and SLAs. • Provided leadership and technical direction to achieve high performance. • Drove professional and personal development of teams through development plans and career planning. • Contributed to the planning and implementation of maintenance and installation work. • Forecasted, submitted, and validated headcount budget proposals according to business needs.

Fibre optic splicing, testing, test results analysing Directing the development of troubleshooting and maintenance schedules and protocols Installing and commissioning of the company’s fibre optic networks (backbone, FTTx, xPON) and related services