Amirah Ali

Amirah Ali

Technical Application Specialist @ Epicor

About

Greetings! I am an experienced ERP Specialist with a proven track record of providing seamless support and optimization solutions for diverse business processes. Over the past five years, I have honed my expertise in managing and troubleshooting ERP systems to ensure smooth operations and enhance productivity. In my role, I have effectively resolved complex functional issues and implemented customizations to align with business requirements. My hands-on experience with ERP modules such as Finance, Procurement, Sales and Warehouse modules has equipped me with in-depth knowledge of system functionalities and best practices. My key strengths include proactive problem-solving, strong attention to detail, and a customer-centric approach. I thrive in fast-paced environments, collaborating with cross-functional teams to deliver timely solutions and exceed user expectations. Looking ahead, I am eager to leverage my skills and experience as an ERP Specialist to contribute value to a dynamic organization, enhance user experiences, and facilitate seamless business operations. Let's connect and explore potential opportunities for collaboration!

Country

Malaysia

City

Selangor

Industry

Information Technology & Services

Skill

Software as a Service (SaaS), Epicor ERP, Customer Relationship Management (CRM), Supply Chain Management, Finance, Microsoft Office, Change Management, Closing Entries, Store Management, Knowledge Base, User Administration, Problem Solving, Communication, Enterprise Resource Planning (ERP), SQL, PHP, Software Project Management, Interpersonal Communication, Software Development Life Cycle (SDLC), Software Troubleshooting

Experience

Epicor

Technical Application Specialist

Epicor

LinkedIn
2024-10 - Present · 2 yrs

Selangor, Malaysia

• Epicor Kinetic ERP • SQL

Sonepar

Application Support Specialist

Sonepar

LinkedIn
2020-1 - 2024-10 · 4 yrs 10 mos

Puchong, Selangor, Malaysia

• Microsoft Dynamics AX • Dynamics 365 Sales • ServiceNow Ticketing System • User Training and Support

Sonepar

Internship Trainee

Sonepar

LinkedIn
2019-8 - 2020-1 · 6 mos

Selangor, Malaysia

- Ticketing system - User role administration - Knowledge base preparation

Education

Universiti Teknologi MARA

Universiti Teknologi MARA

LinkedIn

Information Technology

2016-6 - 2020-1 · 3 yrs 8 mos

Related Courses: JAVA OOP, SQL, Finance and Economics, Data Communication and Networking, Computer Multimedia, E-Commerce and E-Business, Web Development, IT Project Management, Information System Engineering, Business Intelligence, Database Management. Projects: Book Management System, Appointment Management System, E-commerce Web, Data Mining in Classification, mobile application development. Awards: Dean’s List Award for 5 semesters, Gold Award in Graduate Digital Invention Innovation and Design, Silver award for Final Year Projects, Silver Award in Business Analytics Exhibition UiTM

Amirah Ali's Contact Information

Email

******@***.com

Phone

(**) *** ****

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