Mira Nassar

Job Responsibility 1. Responsible for project promotion in the MENA (Middle East and Northern Africa) to complete the channel development work of Grenada CBI project, and provide promotional suggestions; 2. Responsible for support the branch company's project promotion activities, including project training, daily Q&A, customer(Business channels) care and problem solving, etc; 3. Responsible for forward-looking analysis and solution of problems and difficulties in project operation and promotion based on market data, report to regional manager for discussion and prepare solutions; 4. Closely cooperating with all departments and branches of the group, communicating and coordinating problems in project operation, including consultation and follow-up in signing process, implementation of special requirements of customers, supervision and guidance of promotion and publicity meeting, etc; 5. Analyzing the advantages and disadvantages of the project according to incoming calls and visits and the data of signing and rejection of each channel, giving guidance to the branch company to improve the effectiveness of the project promotion; 6. Finish other work assigned by superior.

Communicating with clients to understand their needs and explain product value.  Building relationships with clients based on trust and respect.  Collaborating with internal departments to facilitate client needs fulfilment.  Collecting and analysing data to learn more about consumer behaviour.  Keeping accurate records pertaining to inventory and account notes.  Maintaining updated knowledge of company products and services.  Resolving complaints and preventing additional issues by improving processes.  Identifying industry trends.  Acting as a client advocate with a focus on improving the buyer experience.

• Extensive experience in building and maintaining relationships with international clients interested in investing in Dubai real estate. • Specialization in luxury real estate segment, with a focus on serving high-net-worth clients seeking premium properties in exclusive neighborhoods and luxury developments in Dubai • Advisory services for property investors looking to capitalize on investment opportunities in Dubai, including market analysis, feasibility studies, and investment portfolio management. • Track record of providing strategic advice and recommendations to investors to maximize returns on their real estate investments in Dubai's dynamic property market.

• Facilitated change requests to ensure that all parties are informed of the impacts on schedule and budget. • Established effective project communication plans and ensured their execution. • Prepared user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. • Established brand identity elements, such as logos, icons, and visual guidelines, to maintain a consistent brand image across all platforms. • Confirmed designs align with brand guidelines and reflect the brand's tone and messaging. • Cooperated with copywriters and content creators to visually enhance blog posts, articles, and other written content.

Account Manager

Murex d’or and Alzaman Aljamil

ALBA BALAMAND