minna-maarit immonen
quality manager
finland
lahti
hospital & health care
process modeling by three page technique, process improvement, workshops, modelling tools, management, leadership, workshop facilitation, training, research, project management, service design, microsoft excel, microsoft word, powerpoint, customer service, microsoft office, public speaking, development, excel pivot, sap erp, sap, lean tools
Experience
process specialist
päijät-hämeen hyvinvointiyhtymä, phhyky
sote-valmistelija
päijät-hämeen liitto
erityisasiantuntija and ims -projekti
päijät-hämeen sosiaali- ja terveysyhtymä, phsotey
quality manager
keski-uudenmaan sote kuntayhtymä
administrative secretary and conservative treatment division
päijät-häme social and health care group
Education
lahti polytechnic
lahti business college
business administration
lahti polytechnic
business management
The degree consist of at least 90 credits, 1.5 years of full-time study. Knowledge, skills and competences: 1. Professional studies: Human Resources Management and Change Management, Operative Management, R & D Methods 2. Core competencies: Business Management and Leadership, Organizational Development, Enreprneuship and Society 3. Master´s thesis (30 credits): The Development of Customer Service Process and Service Design
lahti polytechnic
business studies
The degree consists of at least 210 credits, 3.5 years of part-time study. Studies leading to a first-cycle degree comprise: 1. Basic studies 2. Professional studies 3. Elective studies 4. Practical training to enchance professional skills 5. Advanced professional studies; and 6. A Final Thesis (15 credits): Appointment Process of Group Medical Presentations: Development and Introduction of New Technologies Activities and Societies: Project Manager of the Research and Development Project: Comic Book Project Co Eeast Go West.A publication of Lahti University of Applied SciencesSeries B Study material, part 16Multiprint Oy. 2011
minna-maarit immonen's Contact Information
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