Minlen (Len) Singson

Intelliswift is one of the Bay Area’s fastest-growing IT staffing and solutions providers, with a global footprint across the United States, Singapore, Canada, and India. The organization is renowned for its innovative workforce strategies, exceptional service quality, and award-winning delivery to 450+ brands - from Fortune 100 enterprises to high-growth companies. As a Client Partnership Leader and Workforce Solutions Strategist, I drive enterprise-level engagements by shaping and executing scalable staffing strategies aligned with organizational objectives. I cultivate long-term, strategic client relationships, ensuring workforce programs deliver measurable business impact and operational efficiency - Lead cross-functional teams to deliver strategic staffing solutions within MSP/VMS ecosystems - Develop data-driven strategies that optimize workforce performance, reduce costs, and increase client satisfaction - Act as a trusted advisor to executive stakeholders, proactively identifying growth opportunities and mitigating risks - Championing high-performance cultures through innovation, adaptability, and continuous process improvement - Insight-driven decision-making and consistent stakeholder engagement, enabling clients to achieve sustainable growth and competitive advantage in rapidly evolving markets.

Act as the client’s advocate, ensuring their priorities and objectives are consistently represented and executed across all teams to deliver a seamless and value-driven experience. Lead all facets of client onboarding, including kick-off sessions and role discovery meetings, while setting clear expectations on processes, timelines, and deliverables. Assign new client accounts to designated Account Managers, prioritizing efforts based on urgency, strategic importance, and client impact. Drive ongoing client engagement through structured cadence calls focused on candidate quality, talent calibration, and proactive feedback loops, targeting an 80% candidate review rate to ensure continuous alignment and optimization. Partner closely with the Recruitment & Delivery to monitor sourcing performance, refine recruitment strategies, and ensure talent delivery meets agreed-upon SLAs and quality benchmarks. Develop and present comprehensive reports highlighting account health, delivery trends, and strategic initiatives to senior leadership, offering actionable insights and forward-looking recommendations. Provide strategic guidance and escalation support to a team of four Account Managers, enabling them to manage complex client requests and resolve challenges effectively. Work in lockstep with the Recruitment & Delivery to fine-tune operational strategies, enhance workflows, and implement efficiencies that strengthen delivery capabilities. Co-manage consulting service operations, ensuring consistent service excellence, client satisfaction, and delivery success across all engagements. Collaborate with TechBridge’s Chief Commercial Officer to identify business expansion opportunities within existing accounts and recommend process improvements that enhance service delivery and client satisfaction.

At TBM - we help you grow! The home of TAAS (Talent Acquisition As A Service) on Demand! TAAS augments talent acquisition capacity and local sourcing capabilities for over 200 enterprise companies, growth-stage startups, and government agencies across 9 APAC markets.

Project Owner for the Offshore Delivery Team, supporting the Contingent Workforce Program for a diverse portfolio of Fortune 500 clients across multiple industries, including IT, Networking & Engineering, Telecommunications, BFSI & Pharma.

@Google Partnered closely with client/hiring managers and delivery teams to fulfill Google's end-to-end Contingent Workforce Program

Acted as the key liaison between Hiring Managers and internal recruiting teams for the CW Program at Google to ensure seamless contingent workforce solutions. Drove operational excellence by coordinating with MSP partners, resolving escalations, and optimizing workflows.

Proudly part of The Adecco Group – world’s leading provider of workforce solutions – the Pontoon team supports clients across the globe in over 100 countries. Provide consultative solutions for in-country hiring needs in India (Offshore), APAC and EMEA MSP/VMS and Contingent Workforce Management

MSP, VMS, RPO, Contingent Workforce, Recruitment and Staffing, Resource Management PeopleScout MSP programs provide scalable end-to-end workforce and vendor management for high volume user of contingent labor and tailored, unbundled solutions for small to mid-size users. Our proven experience helps our clients engage and manage tens of thousands of workers each year while providing unparalleled cost control and increased efficiencies that drive savings back to the bottom line. Oversee day-to-day tasks of high volume staffing for IT, healthcare, education and sporting events across the continental United States of America for a Fortune 500 company.

Retail and Consumer Logistics - Client Administrations Process and Team Management Portfolio Management