minh diep

* Responsible for executing the Quality control program offshore and onshore team leaders; primarily with respect to KYC, Sanctions & List Screening, AML Analytics & Technology, and BSA/AML Governance, with a secondary emphasis on AML Investigations and Operations. * Executing against robust quality control programs for operational processes and/or controls that are managed directly by AML Compliance Management * Working with control owners and managers to develop an effective and fulsome test plan methodologies * Creating and maintaining testing work papers and supporting documentation­ * Engaging the relevant team(s) and management to remediate issues or problems uncovered during quality control reviews * Promoting a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes

* Cross reference store inventory with master list, examining and resolving any inventory variances with employees or upper management. * Perform detailed due diligence to resolve discrepancies with inventory, monetary transactions, customer contracts, and revenue. * Investigate transaction variance using ATT systems to diligently map out the movement of products and its associating monetary transaction. * Prepare comprehensive audit reports to upper managers on variance of inventory, monetary transactions, client contracts, and revenue. * Conduct weekly or bi-weekly meetings with associates to ensure that goals and all critical regulatory elements are consistently met. * Meticulously monitor and analyze sales transaction to ensure that company and government compliances are met. * Identify potential areas of compliance vulnerability and develop and implement strategies to neutralize the risk. * Train new sales associates on products, company systems, regulatory standards, and transaction.

* Increased monthly sales by developing and implementing marketing strategies, as well as setting goals for individual sales associates and insuring the attainment of those goals. * Boosted monthly profits by analyzing sales figures, strategically managing store inventory and purchase orders, including negotiating with vendors. * Monitored accounts to ensure all transactions and procedures follow company and federal regulatory guidelines. * Researched and resolved discrepancies on accounts and transactions. * Improved customer service satisfaction by answering customer questions and issues, troubleshooting issues, resolving oversights, and delegating customer concerns to staff members. * Prepared and presented monthly marketing strategy to upper management. * Led monthly strategy-to-sales district meetings. * Enhanced the quality of store through diligent hiring, training, and managing of staff. * Handled customer questions and issues, and troubleshot them.