Minesh Koradia

- Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue. - Closely monitor marketing campaigns and ensure the effectiveness of communication, suggest new ideas for improvised communication and customer engagement. - Draft marketing strategy utilizing Email and other digital communication channels like SMS, Web Push, App Push, Voice, etc. - Conducting training & workshop on Omni Channel Marketing for clients. - Handling large accounts, generating revenue to the tune of 12-14 Cr. Annually.

- Manage top accounts & driving revenue of 20 Cr annually. - Responsible for managing existing business & cross-sell AI-Powered Marketing Automation & Analytics Suite, Digital Communication Solutions, Digital Advertising & Affiliate Marketing Solutions to large enterprise clients spread across the BFSI domain. - Strategic Account Mapping at different levels to establish and nurture relationships. - Drive sales strategy to augment turnover & achieve desired targets. - Ensuring perfect impact on customer experience through relevant creative presentations. - Implement processes to improve the quality of deliverables & reduce turnaround time. - Ensure successful implementation & integration of application at the client end.

- Manage a set of accounts and generate business to achieve targets. - Ensure strategic relationship management with key customers with an eye on enhancing their share of wallet. - Mapping the market situation in terms of competitor movement, customer preferences and accordingly re-orienting strategies. - Analyze usage patterns of clients and propose apt solutions to fulfil their recruitment needs. - Conduct a customized training program for clients to engage with the end-user. - Achieve sales objectives, revenues by up-selling and cross-selling varied solutions. - Accurate forecasting to deliver numbers quarter on quarter basis. - Focus on existing accounts with a client-centric retention strategy.

- Role involved consultative selling covering the entire sales cycle from prospecting to successful business acquisition & payment collection. - Explore the possibility of home textile/linen products as a promotional option for B2B campaigns and employee gifting requirements. - Build relationships with existing accounts, acquiring new accounts & surge customer base through sales leads & references. - Interacting with top executives in HR, Marketing, Admin & Purchase department.

- Key Account Management, up-selling & cross-selling through multiple level relationships. - Execute sales plan for the prospective client based on their past sales history & capacity keeping in mind the current company needs. - Prepare and deliver product presentations to the competent authorities of the organization. - Objection handling, interacting and closing the deals at the CXO level. - Identifying improvement areas & executing measures for maximizing sales, customer satisfaction, customer retention and ensuring service delivery to the clients thereby completing the sales cycle. - Achieving sales targets for designated accounts by retaining and upgrading existing clients. - Maximize market share and client preference in the assigned set of accounts. - Handled 15% of the branch business with an annual growth rate of 25-30%.