kathleen miller

Executive Director of medium-sized museum and historical village, which included operations of large community cultural events. Developed exhibits with massive collections and organized strategic planning for future museum accreditation.

Residential sales including investment properties, Mel Foster Company 2006 - 2009

Ruhl&Ruhl Bronze and Silver Awards Iowa Association of Realtors Silver Award

* Instructor in Museum Studies Graduate Program: MST 501 Museum Administration * developing skilled museum professionals MST 599 Special Topics in Museum Studies * American Historic House Museums Instructor in Management and Marketing Department: MKTG 337 Services and Product Marketing * educating senior level marketing students Instructor in Art Department: ARTH 180 Introduction to Art * educating cultural art appreciation students

Consulting for Museums and Nonprofit Organizations: Historic preservation projects, museum exhibit design, visitor market research and evaluations.

* Assisted Director of Visitor Services Division (VS) for the Smithsonian Institution National Air and Space Museum, internship * Authored Grant for ADA Visitor Accessibility to aid the blind and low sighted visitor. * Authored articles for volunteer newsletter. * Serving 154,000 visitors per week. * Managed Welcome Desk and daily volunteer operations, briefings and event procedures. * Assisted with NASA dedication events of the Space Shuttle Discovery. * Recruited, managed and scheduled volunteer pool of over 350 individuals. * Completed evaluations of Visitor Services Program systems and facility inspections. * Served as liaison between VS and all museum departments. * Cross-marketed museum’s IMAX Theater, Planetarium, and organizational events.

* Post graduate work: Earned certificate in Instructional Design Technology * Published research Fall 2011, Midwest Journal of Educational Communications & Technology, "Learning Theory and IDT in the Museum Context" * Designed and implemented online graduate course in "Museum Ethics" * Designed and evaluated instructional websites * Evaluated Online Learning at Black Hawk College, Moline, Illinois

* Curatorial Internship as assistant to Dr. Gregory Gilbert, Figge Art Museum Senior Curator * Developed traveling exhibition resource reference book, * Executed exhibition projects, Developed visitor research, * Supported curatorial staff at symposia and all events, * Developed exhibition proposals and marketing.

Evaluated marketing program, created and implemented marketing projects for museum retail store. Increased store visibility and sales, and also developed and implemented demographic survey for visitor studies.

* Consulting to address programming needs in the following areas: * Historical Structures Reporting and Preservation * Arts Management * Marketing and Communications * Instructional Design and Technology * Visitor Services Volunteer Programs * Exhibition Design and Installation * Marketing and Communications Applications * Teaching Excellence at College Level * Grant Writing and Reporting * Organizational Management * Communication Programs for Stakeholders

Graduate studies in Instructional Design Technology - Distance Learning Applications, Research article published Fall 2011, Midwest Journal of Educational Communications & Technology, "Learning Theory and IDT in the Museum Context" Activities and Societies: Visitor Studies Association;Illinois Association for Educational Communications & Technology

Activities and Societies: Golden Key International - VP, Phi Kappa Phi, Alpha Sigma Lambda

Research presented at International Council of Museums, Conference of the Inclusive Museum, Istanbul, Turkey 2010; Research published in ICOM 2010 Journal of the Inclusive Museum; Graduate Certificate, WIU 2012 Instructional Design & Technology Activities and Societies: WIU Phi Beta Delta International Scholar, Golden Key - VP, Graduate Experience in Museum Studies - VP, Student Government Association Graduate Scholarship