Mileyn Enrique

Digital Marketing & Administrative Support (Remote)

About

Accounting & Finance Technologist with 5+ years of administrative and operational experience in international environments. Currently working remotely in listing creation and management, review handling, and structured follow-up communication with property owners and real estate partners. Alongside these responsibilities, I also provide support in digital marketing tasks, including content coordination, campaign operations, and performance tracking across online channels. I execute my work using organized, instruction-based, AI-assisted workflows to ensure accuracy, efficiency, and operational consistency. My background includes high-trust roles abroad, where I strengthened discipline, confidentiality, and cross-cultural communication — core strengths that I now apply to remote operations and hospitality-driven processes. I’m skilled at maintaining structured workflows, clear documentation, and reliable communication in fast-moving digital environments, always with a focus on precision, trust, and customer-centered execution.

Country

Spain

City

Barcelona

Industry

Hospitality

Skill

Digital Marketing Support, Campaign Operations, Review Handling, AI-Assisted Task Execution, Review Management, Listings Management, Follow-Up Communication, Data Verification, Front Desk Operations, Guest Experience Support, On-Site Problem Resolution, Guest Payment Handling, Administrative Assistance, Data Organization & Verification, Process Implementation, Confidentiality & Discretion, Scheduling & Calendar Management, Bilingual Communications, Fast Learner & Instruction-Driven Task Execution, Chat

Experience

Digital Marketing & Administrative Support (Remote)

2024-5 - Present · 2 yrs 5 mos

Work from anywhere

- Assisted with property listings on Airbnb, Booking, and VRBO, ensuring accurate information and visual consistency. -Managed guest follow-ups and review responses through WATI, email, and multiple platforms. -Supported content creation and translations for blogs and social media in English, Spanish, and French.

Receptionist & Guest Services

SAM’S VIP HOSTEL

2023-11 - 2024-4 · 6 mos

Colombia

- Delivered warm and professional greetings to international guests, creating a welcoming first impression. - Resolved guest concerns promptly, maintaining a high level of satisfaction. - Provided tailored recommendations for local attractions, enhancing the guest experience.

Childcare Provider

AuPairCare Live-In Childcare

2019-4 - 2022-7 · 3 yrs 4 mos

California, United States

- Maintained excellent relationships with families through trust, professionalism, and discretion. -Strengthened English language proficiency and cross- cultural adaptability while living abroad. -Coordinated daily schedules, transportation, and extracurricular activities with strong time-management skills

Team Supervisor “Project Censando a Colombia”

Departamento Administrativo Nacional de Estadística - DANE Colombia

2018-4 - 2018-10 · 7 mos

Colombia

- Led and supervised a field census team, assigning interviewers to priority areas for daily coverage. - Ensured distribution and timely delivery of census flyers, clearly communicating scheduled visit dates and time windows. - Provided hands-on operational support to resolve daily challenges in the field. - Collected, organized, and consolidated census data using official reporting formats. - Delivered structured monthly progress reports segmented by operational zones.

Apprenticeship accountant and Finance

Solución operativa

2016-4 - 2016-10 · 7 mos

Colombia

- Recorded and categorized accounting operations using World Office software. - Performed bank reconciliations and prepared financial reports. - Managed client data entry and updated internal databases. - Supported payroll settlements and administrative processes. - Provided customer service by phone and in person during employee affiliation procedures (health, insurance, pension).