Milan Strachan

- Co-lead the organization and moderation of weekly events, including workshops and professional panels, engaging 300+ members. - Assisted in guiding executive board members and boosting club visibility at fairs.

- Managed multiple projects simultaneously, analyzing and loading data while leveraging tools like Power BI and Excel to enhance data accessibility for cross-functional teams. - Maintained data governance and tracked key initiatives supporting the Relationship Management team. - Leveraged Salesforce 360 to conduct business analysis that helped support executives’ decision-making.

- Analyzed qualitative and quantitative consumer feedback to create a comprehensive analysis with high level awareness of trends and consumer perceptions - Compiled insightful reports on market trends (specifically in baby care, juices, and small appliances) and overall consumer sentiment to inform strategic product enhancements for cross-functional teams - Led and contributed to IHOS studies (1:1 interview with consumers) to improve upon the consumer journey including pain points of the design, usability, and maintenance

- Conducted comprehensive qualitative and quantitative research to analyze market trends and identify consumer behaviors for BagUps - Created social media content to enhance brand awareness, foster engagement, and establish a connection with the identified target audience -Collaborated within a team to compile a detailed report summarizing key findings, consumer insights, and actionable strategies.

Offered a tailored experience to customers through product knowledge, demos, and listening to their needs. As well as collaborated with team members to understand customer needs and efficiently complete assigned tasks.