Hyungmin Lee

AI Strategy, Executed with Precision—From Enterprise AI to Everyday Intelligence.

We enhance your current business and create new ventures with a strong focus on AI, delivering from strategy to execution—ensuring minimal risk and maximum ROI. Below are the keywords that I'm involved with - Computer Vision (CV), Large Language Model (LLM), Prompt Engineering, LangChain, Retrieval-Augmented Generation (RAG), AIGC+, AR glasses, Ray-Ban Meta-like smart glasses, AI Agent

Metanet Global is a consulting firm rebranded from Accenture Korea and Accenture’s Exclusive Partner in Korea. My role is to help global companies adopt advanced technology to solve their problems in business. Awarded Products • Grand Prize, Conversational AI service, Major card company • Fourth place out of 431 teams, Voice-based multi-modal AI service, Samsung Electronics - See the article link below for related articles (Korean) Project Management • Led intelligent Enterprise Search, Chatbot Usability Evaluation, and multiple methodology development projects based on understanding in cognitive technologies AI Product Design • Proudly a member of AI LABS, and Future Mobility Task Force • Specialized in designing conversational AI service that satisfies business requirements • Designed services for major companies in such industries - Credit Card, Life Insurance, Automotive, Gasoline, and Distribution • Lead AI Chatbot Usability Evaluation Methodology Establishment Project • Experienced in planning Marketing, Sales, CS, HR and Mobility services UX/UI Design • Design web and mobile UX/UI for premium clients in such industries - Manufacturing, Credit Card, Life Insurance, and Gasoline

As a versatile professional in a fast-growing startup, I utilized my skills and abilities as a product manager to propose multiple AI services that met clients' business requirements. It enabled me to design and visualize end-user services to help clients understand their benefits. In my previous role as an Account Manager for a megabank in Korea, I achieved the following results: • Proposed integrated conversational AI Platform, which enabled the bank to receive the Grand Prize in the category of 'Artificial Intelligence Chatbot Service' at the 2019 International Retail Finance Awards held by The Asian Banker, a global financial media • Closed contracts worth millions of dollars, including the largest deal for the company during its early stages • Won a Marketing Chatbot Project from a major electronics company and a Chatbot Project from a major retail company, resulting in new business partnerships and revenue growth • Conducted ad-hoc sales meetings to introduce AI solutions and services and identify clients' needs, leading to increased market penetration and sales growth • Designed Lego-like modular pricing plan for AI platform and SaaS pricing plan, resulting in improved pricing strategies and increased profitability

MINDs Lab is an AI solution and service firm specializing in natural language processing (iFLYTEK position in Korea). The company offers business solutions such as AI contact centers and chatbot platforms and is a member of AMii, one of Canada's top 3 AI Research Institutions led by Richard Sutton. AI Product Management and Service Design • Led a service design team in creating innovative AI solutions for clients across various industries, including Samsung Electronics, Hana Bank, and GS Retail. • Designed AI speaker, chatbot, and robot servicies for B2B and B2C applications. Voice User Experience (VUX) Design • Led a project to design voice-enabled virtual assistant services for AI smart speakers in automobiles • Developed a voice-activated robot service for a cosmetics brand, offering personalized product recommendations through natural language processing Website UX Design • Planned and designed the UX for the MINDsLAB AI Chatbot Skill Store and company website • Handled UX planning, content strategy, and UX writing AI Project Management • Managed an AI-based data auto-extraction project for a major retail company, focusing on extracting data from MicroStrategy (MSTR) using NLP engines • Led a marketing chatbot project for a major electronics company, providing user-friendly answers to customer inquiries about new devices

As a marketing manager I have managed a 2 million dollar-scale business project, overseeing the planning and execution of a WeChat marketing solution, online shopping mall, and entertainment business. In this role, I achieved the following results: • Developed and executed a comprehensive WeChat marketing solution that resulted in increased brand awareness, engagement, and sales. • Launched an online shopping mall that generated revenues and increased customer satisfaction. • Closed contracts with 10 major Korean food and cosmetic companies, resulting in new business partnerships and revenue growth.

As a marketing manager with expertise in online content marketing and brand placement, I have led brand placement initiatives by creating compelling brand content and campaigns. In my previous role, I utilized Facebook Advertisements product to achieve the following results: • Developed and executed brand content and campaigns, which resulted in increased brand awareness, engagement, and lead generation. • Created targeted Facebook advertisements campaigns that drove website traffic and increased conversion rates. • Analyzed campaign data and metrics to measure the success of campaigns and identify opportunities for improvement.

As a program manager at BZeye Consulting, a strategic consulting firm offering management strategy, market research, and executive education, I managed the CEO Advanced Management Program (AMP) from planning to operation. I was responsible for the following: • Orchestrated CEO Forum, facilitating leadership discussions and knowledge sharing among CEOs, resulting in improved business strategies and industry insights. • Fostered C-level relationships, ensuring high-quality program delivery, and client satisfaction, leading to repeat business and positive feedback from clients. • Developed and maintained partnerships with external organizations, expanding program reach and impact, resulting in an increase in program enrollment and positive feedback from partners.

As a Chief Soldier at an Air Force Base, my mission was to increase the productivity of 1,300 soldiers by implementing a collaborative culture from strategy to implementation. Through service design, product management, program design, community management, and change management, I was able to achieve this goal. Some of my key achievements include: Product Management • Created and launched a Reddit-like intranet community platform from scratch, developing the platform's design, features, and user interface to meet the needs of the community • Utilized effective marketing and outreach strategies to attract users and build engagement, resulting in a membership of 20,000 with the highest monthly active users (MAU) nationally • Conducted ongoing user research and analysis to identify areas for improvement, implementing changes and updates to continually enhance the user experience and drive growth • Collaborated with cross-functional teams to ensure the platform aligned with organizational goals and values, while also fostering a strong sense of community and belonging among users • Established best practices and processes for platform management, ensuring smooth operations and high levels of user satisfaction Operation • Fostering a team of counselors to maintain the change and ensure the long-term success of the collaborative culture. • Delivering monthly onboarding lectures to new recruits, ensuring a smooth transition into the collaborative culture. • Organizing TED-like conferences, career planning lectures, secondhand book markets, and festivals to promote collaboration and engagement among soldiers.

Managed projects for Uber-like Mobility Platform Service in the Air Force Base • Led teams and delivered high-quality services to clients in a fast-paced and pressured environment • Managed transportation services for the Air Force Base, similar to how Uber manages ride-hailing services, overseeing a team of 200 drivers and developing itinerary plans to ensure timely and efficient service delivery • Supervised, evaluated, and processed employee concerns and problems, directed work, counseled and conducted employee performance appraisals, and coordinated and assigned work schedules to maintain standards and monitor the status of work in progress • Provided technical services and support to other departments, assisting in planning, coordinating, and directing activities of the base • Responded to soldiers' complaints regarding task-related issues and effectively communicated the resolution of these complaints • Analyzed data and developed strategies to mitigate risks and ensure project success • Communicated effectively with stakeholders at all levels, including drivers, clients and executives, contributing to past successes.

• Earned scholarships 12 times (Rep. - Top in department for 3 times out of 400 students) • Won business PT competitions twice • Received full score on majority of team projects • 8 years of leadership experiences (Rep. - Student Representative, Head of planning department)

Studied Business Communication, International Business, Entrepreneurship and Service Management