mike ingram

director of operations

About

I have a successful history of providing operations management, budgeting/cost analysis, and strategic planning while directing the build-up of combined logistics, warehousing, distribution, and transportation functions for major international distribution, third party warehouse services providers and start ups. My track record includes increased profitability, technology implementations, use of best practice processes, implementation of quality initiatives, improvements in training effectiveness, and efficiency improvements.

Country

united states

City

germantown

Industry

transportation/trucking/railroad

Skill

logistics, operations management, warehousing, management, transportation, 3pl, team building, process improvement, logistics management, supply chain, leadership, supply chain management, customer service, transportation management, inventory control, inventory management, ltl, shipping, truckload, warehouse management, strategic planning, supply chain optimization, project management, budgets, training, freight, trucking, analysis, freight forwarding, international logistics, reverse logistics, distribution center operations, air freight, procurement, purchasing, sales management, warehouse operations, account management, materials management, negotiation, operational excellence, p&l management, quality management, change management, fleet management, third party logistics, budgeting, business process improvement, truckload shipping

Experience

director of operations

forest incentives

2020-3 - Present · 6 yrs 7 mos

owner

arrow logistics

* Third Party Warehouse, Asset-Based Regional Expedited and Dedicated Truckload * Accomplishments * Planned and implemented company restructure from local courier service to regional trucking company. * Reduced driver turnover from 100% annually to 15% through employee recognition programs, uniform program and monthly performance bonus. * Managed all 3PL warehouse functions. * Sold company to local competitor at 100% profit.

distribution manager

toshiba america business solutions

1999-1 - 2002-1 · 3 yrs 1 mo

* Manufacturer of Business Facsimile Machines and Copiers * Accomplishments * Hired to reorganize and stabilize distribution operations of this new division. * Instituted management-training program for managers and supervisors resulting in clear focus of divisional goals and better working relationship within management group. * Management group achieved 97% of MBO goals for the half that was in increase of 15% overall. * As Project Manager, relocated two facilities within 30 days resulting in a $2,500 variance of a $40,000,000 inventory. * Managed distribution centers in Memphis, TN and Pico Rivera, CA.