Mike Hapner

Valorian is a business and technology consulting firm serving mid-market $250M+) industrial services companies in the refinery and petrochemical sectors. We help clients: - Improve processes & modernize operations - Scale sustainably & increase margins - Automate workflows & integrate systems Our impact: higher project margins, lower overhead, and stronger EBITDA. Portfolio: - Technology & management consulting - Industry benchmarking & process improvement - Business intelligence & dashboards - Digital transformation - Software development accelerators Key focus: translating strategy into execution through practical, scalable technology.

SynchroNet, an AWS Advanced Consulting Partner, specialized in end-user computing, serverless technologies, and automation. We worked with Fortune 1000 enterprises and public sector clients to modernize infrastructure and operations. Highlights: - Scaled consulting and managed services practices, growing team to 60+ experts. - 11x enterprise value growth, leading to acquisition by SoftwareOne. - Delivered 150+ successful client projects impacting 250,000+ end users. - Built a deep partnership with AWS, driving high customer satisfaction (NPS 80+). Role: Oversaw product & service strategy, technical delivery, balancing growth with operational excellence.

Founded and grew a product development firm focused on bringing new products to market and helping business owners scale existing products. Specialized in cloud, SaaS, and secure IT solutions. Specialties: - Cloud architecture (AWS) & secure implementation - API & database development - SaaS & mobile app development - IT project management - PCI Compliance for multiple Regional Banks Key projects: - Financial Services API: Developed RESTful API for secure user whitelisting. - Office 365 Migration: Implemented Office 365 for a financial services firm. - Self-Service Kiosk: Turnkey development of a print/copy/fax/scan solution for retail, with web & iOS apps powered by a robust web services API. - SMB Support: Provided IT and marketing support for a small manufacturing company. Exit: Acquired by SynchroNet in 2017.

Led product development and technical strategy across multiple initiatives to modernize T-ROC’s platforms and improve operational efficiency. - Developed an HRIS/ATS onboarding automation system, streamlining employee lifecycle management. - Migrated SaaS/mobile application infrastructure to AWS, improving scalability and performance. - Served as product owner on a Scrum team for T-ROC’s SaaS mobile app, managing backlog and roadmap execution. - Provided pre-sales solution architecture support, aligning technical solutions with customer needs.

Led a 25-person network & systems engineering team delivering 24×7 IT managed services for 3,000+ devices across hundreds of client sites and cloud data centers. - Recruited, trained, and scaled the team to meet rapid growth. - Managed key client, vendor, and offshore relationships. - Delivered core services: monitoring, patching, AV, backups. - Expanded offerings: cloud computing, Office 365, virtualization, business continuity. - Consistently maintained high customer satisfaction and uptime.

Led technology strategy, product development, and operations at a geospatial technology firm delivering SaaS and mobile mapping solutions for industries like emergency services, healthcare, and inspections. - Directed cloud strategy, server virtualization, business continuity, and information security. - Designed and launched Geodexy, a mobile GIS product integrating GPS, camera, and mapping. - Managed full product lifecycle for multiple SaaS/Mobile Apps: strategy, design, development, and market delivery. - Led distributed teams (onshore/offshore) and implemented scalable processes. - Balanced hands-on tech leadership with business development and client management.

Led enterprise IT operations (50+ staff) and strategic business development initiatives for a national financial services provider. Oversaw network architecture, security, business continuity, and the CUAlways product line, blending technology leadership with client-focused growth.