Mike W. Cheng
Chief Information Officer @ SpeedX
About
Business-oriented IT Background professional with 50+ Corporations’ consulting service experience delivering structured resolutions to meet specific business requirements and streamline the process efficiently. Focus on strategic business planning from cross-border eCommerce fulfillment, product development management, manufacturing process control to warehouse inventory management, sales/distribution allocation, and last-mile delivery. Specialties: Specialize in designing and planning the architecture for small/medium business to enterprise levels’ networking, security, virtualization, server systems, applications integration, and disaster recovery.
United States
Los Angeles
Computer Software
Servers, Virtualization, Microsoft Exchange, Network Security, Disaster Recovery, VPN, Hardware, Data Center, Enterprise Software, Software Documentation, Cisco Technologies, System Deployment, Troubleshooting, SQL, Integration, Red Hat Linux, Security, Databases, Networking, System Administration
Experience

Co-Founder & Chief Operating Officer
MIQ Express Inc.
Los Angeles/Bay Area/Dallas/Chicago/Atlanta/New York/Miami
MIQ Express Inc. is the leading SaaS provider for Cross-Border eCommerce Custom clearance and last-mile delivery platforms. As the world transforms from traditional distribution to online shopping presence, MIQ Express is reshaping the future of logistics and setting the trend for the global eCommerce market cross-border standards – Faster, Better, and Cost-effective at scale. Entry Type 86 (T86) Our GeG platform provides secure, fast, and reliable services with U.S. Customs and Border Protection (CBP)-authorized direct integration for filing Type 86 (ET86) Entries into USA. Our Custom core module Global eCommerce Gateway (GeG) processed 160+ million entries in 2023. Last Mile Delivery Our GLM system empowers organizations to manage couriers’ services, rates, label-printing, route optimization, sorting management, reporting, tracking, and provide proof of delivery, etc. Customization All GeG apps support a cloud-based user interface and API. Whenever your company has a need, we will build a service team and create a solution for it. www.miqexpress.us www.type86.us

U.S. Operations Director
Shanghai/LA/SF/JFK/ORD/ATL/LAS/Frankfurt/Sydney/Melbourne/Toronto/Tokyo
Founded in 2009 by Silicon Valley entrepreneurs, YMT (www.yMatou.com) is the first leading Cross Border eCommerce Maketplace in China dedicated to connecting global retailers to Chinese consumers. Our team consists of accomplished professionals with know-how and expertise in Cross Border eCommerce, global logistics and technology infrastructure development. YMT is headquartered in Shanghai with global offices and logistics deployment, including USA, UK, Germany, France, and Australia, currently servicing over 1,000 businesses across the continents. YMT offers a comprehensive cross border B2C eCommerce supply chain system that is economical, high efficient, direct, accessible to global sellers. Our innovative one-stop solution allows retailers and brand owners to launch business immediately without maintaining inventory and setting up business operations in China. The transparent, secured payment solution helps sellers with fast cash flow turnover to grow their businesses. We established own global logistics and fulfillment network (www.xLobo.com) to simplify the complexity of the Cross Border trading requirements with years of extensive knowledge and experience to secure the merchandise to consumers’ hands in a timely manner. Through our integrated self-managed service, we’re able to help sellers save cost by providing the best rate and securing the package delivery. Furthermore, our return processing center and friendly customer service in China will assist shoppers with return issues and allow sellers with more time and energy to focus on the business. YMT dedicates not only in eCommerce but also the rising mobile Commerce field. We develop an unique model "live show flash sale" for on-the-go mobile sellers to bring the popular, trendy, in-season, products with competitive pricing around the world to our mobile app subscribers instantly in China!

Director of Information Technology
Suntex Designs Inc.
Suntex Designs Inc, is a home textile company with its corporate headquarters based in Southern California. The company is part of a successful $80M annual revenue group that sells consumer products throughout the world. Suntex Designs handles all aspects of customer fulfillment from product development through delivery. The company maintains its own in-house product design team, sources materials worldwide from preferred vendors, and oversees all manufacturing at its approved and company owned factories. The supply chain process is coordinated from our corporate headquarters.

IT Manager
Knit Creations Inc.
Fashion Brand Manufacturer, streamline the manufacturing and business process by Gerber WebPDM, SAP B1 and CGS Bluecherry systems. • Work as a team lead/coordinator/trainer/project/hands-on functional manager with staffs to grow the company from 2 to 5 divisions. Report directly to C.O.O. and President to provide status with major progress. • Perform systems administration for CGS Bluecherry; Gerber WebPDM/Accumark/Accunest/PDS; SAP Business one; EDI; File; IIS/ASP.NET; SQL 2K5/2K8; based on Microsoft windows 2K3/2K8 SMB server AD/GPO/ISA environment. • Setup and coordinate with major trading partners (Macy’s/Bloomingdales/Nordstrom/Lord & Taylors/Neiman Marcus/Amazon/GAP/Garnet Hill, etc on EDI testing; process (832/850/810/855/856/860/UCC-128) and issues. • Assign daily/weekly/project basis tasks to Data entry/Programmers/Desktop support and review the status until completion. Work with staffs to resolve issues encountered; provide guidelines and trainings as necessary. • Customize and generate various sales/financial/customer/inventory reports from Bluecherry and SAP B1 for error checking; business analysis; and decision-making. • Coordinate with department managers to optimize the system functions and increase business process efficiency. • Develop web front end wholesale login based on ASP.Net and integrate with Bluecherry DB to provide updated seasonal inventory, linesheet, photos, color card information to increase the company sales. • Implement SAP B1 (manufacturing process control) and perform server consolidation on VSphere 4 environment.

IT Administrator
Sunon Inc.
• System administration and maintenance for Microsoft 2K/SQL 2K/Sage MAS 200 ERP/Email (Rackspace/Lotus Note)/FEDEX/UPS/ Symantec Corporate Anti-Virus servers. • Coordinated EDI setup from VAN provider (Inovis), Trustlink AS2 communicator, Mapadoc convertor and integration with MAS 200. Worked with trading partners (Avnet, Allied, Digikey) and project managers/contract manufacturer to perform testing/compliance check and order coordination. • Provided onsite/offsite phone/remote support to corporate and branch users on network (VPN/terminal service/Zonet, HP print server/NAS/Backup), software/hardware and IT related issues.

Network Engineer
Dataframe Logistics
Coordinated with 45+ branch managers across the North America in preparation of AD/Exchange 2003 Systems upgrade and migration from Windows NT and Exchange 55. Project lead of 5 supports; created instructions; migrated users’ account/profile/mailbox; troubleshoot issues occurred during migration. Edited reports at the completion; signed off from the project manager; prepared documentation for external auditing. •Extensive experience on circuit cut-over and server systems relocation. Coordinated with Telco to test; turn up circuits. Applied changes on Cisco routers/PIXs/ASAs. •Configured site-to-site VPN secured tunnels among devices (router/PIX/ASA/concentrator/Fortygate/Sonicwall) per circuit requirement (multi-link; per packet load balancing; PPPoE; frame-relay; point-to-point and etc). •Onsite/offsite support troubleshooting networking issues, utilized networking tools, such as Protocol Analyzer (Sniffers); Orion; Whatsup Gold; MRTG; and SNMP grapher to analyze data traffic. •Built ‘headend’ for several ISP locations including CA; NE; and AZ. Setup and configured network devices (routers/PIXs/SWs/temperature sensor/surveillance cams/KVM/VoIPs/fiber optics gears/remote Power bars/console manager SWs/Servers/UPS). Configured the backdoor line for emergency circuit down. •Provided networking support to ISP; monitor and respond to security alerts using Cisco IDS. •Ran monthly repair; defragmentation; and maintenance on Exchange server database (private/public store). •Created and performed daily backups using scripts; NTBackup; Veritas Backup Exec; ArcServ and etc. Setup and configured NAS/SAN unit to perform the disk-to-disk backup solutions. •Configuration and implementation of Exchange 2003 SP2 server; performed client deployment Outlook 2003. Configured the https over RPC and Cisco VPN client login for mobile users. •Deployed and configured corporate anti-virus/spam/spyware/phishing gateway on firewall/server levels.
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