mike taylor

mike taylor

customer service representative

About

Highly motivated Sales Professional with a strong record of successful sales with a financial self-service, security, and services corporation, experienced in promoting and selling service parts to third party companies and targeting major manufacturers. Demonstrated ability to work within cross-functional disciplines, meeting established sales goals. Ability to quickly identify key decision makers, establish and maintain loyal customer relationships. Key skills include: * Detailed Oriented * Confident Decision Maker * Strong Customer Service and Quality Assurance * Excellent Communication Skills * Drives Sales by Building Authentic Customer Relationships * Strong Computer Skills * Highly technical with a good mechanical a aptitude * Strong Computer Skills * Highly technical/mechanical skills .

Country

united states

City

cleveland

Industry

business supplies and equipment

Skill

project management, account management, sales management, strategic planning, sales process, solution selling, team leadership, microsoft office, process improvement, salesforce.com, crm, customer satisfaction, competitive analysis, sales, customer relationship management, business process improvement

Experience

michael j taylor

looking for a new challenging opportunity

michael j taylor

2017-4 - 2017-4 · 1 mo
matco tools distributor

customer service representative

matco tools distributor

2018-2 - Present · 8 yrs 8 mos
summit racing equipment

senior inside sales representative

summit racing equipment

1991-1 - 1999-1 · 8 yrs 1 mo
bridgestone

experimental technician

bridgestone

1999-1 - 2005-1 · 6 yrs 1 mo
the goodyear tire & rubber company

laboratory technician at polyester research facility

the goodyear tire & rubber company

1990-1 - 1992-1 · 2 yrs 1 mo
diebold nixdorf

service parts sales manager

diebold nixdorf

2005-4 - 2016-5 · 11 yrs 2 mos

* Managed the sale of service parts to third party repair companies and OEM manufactures. Managed service parts agreements from third party companies. * Responded to technical questions concerning ATM’s, VAT systems, vaults, locks, and other banking equipment. * Answer inbound calls from financial institutions ordering banking supplies * Submit proposals by email, fax and US mail to bank managers and other customers. * Operated corporate mainframe computer and maintained all systems in headquarters

Education

the university of akron

the university of akron

computer information systems

National Honor Society Activities and Societies: Kappa Beta Delta

mike taylor's Contact Information

Email

******@***.com

Phone

(**) *** ****

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