Mike R.

Sports tourism is booming. We're here to help fans do it right.

Our job: help the team community redefine the rules of the ticketing marketplace so they can drive more premium seating revenue, enhance their product offerings, increase customer satisfaction and retention, and protect their business from outside competitors. VenueShare was an industry-changing approach to combining the dynamics of both the primary and secondary ticketing markets in a way that gave the team community full control of the sales channel for their premium inventory products.

I directed the business development efforts for one of the largest secondary ticketing companies in the ticketing industry. My responsibilities included managing key partnerships with entities such as NFL teams, digital media companies, global promoters, entertainment venues, and others. TicketsNow was sold to Ticketmaster for $275mm in 2008.

I directed the company's initial strategy and market launch of a fractional luxury suite model into the Denver marketplace. Sports Shares collaborated with the Colorado Rockies, the Pepsi Center, and the PGA International to provide partial suite ownership packages to small and midsized companies in the Denver area. The company went on to expand its offerings to multiple US markets until 2017, when it converted it's operations to become SuiteHop.

I worked with clients of all sizes to provide them with primary ticketing services and software to manage their ticketing operations. My clients included the Chicago Cubs, Cleveland Indians, Cincinnati Reds, Playhouse Square, Chicago's Field Museum, and the Sports Authority.

My team built and managed websites for professional sports teams, including the New York Giants, Pittsburgh Steelers, Chicago Bears, Tennessee Titans, and Dallas Stars. I consulted with the teams to devise online revenue strategies as well as programming strategies to drive more traffic and create the most valuable online property possible.

Bamboo / iPIX were pioneers in the online imaging space. Our patented 360-degree virtual tour technology was a market leader in multiple verticals (real estate, hospitality, sports/entertainment, etc.), and paved the way for much of today's newer online imaging. I directed several of the company's most important alliances, as well as the operational strategy for the company in the Midwest, growing to nearly 20 regional markets in just over one year.

In addition to strategic and operational consulting for Fortune 200 clients, I directed the firm's global quality and client retention program. Our mission: to measure ATK's client performance, understand the key factors that impact client satisfaction, and drive higher client retention through implementing strategies to improve the firm's products/services.