mike mccaig

I managed the largest Digital Consulting operating unit in the UK, formed by the merger of four separate service centres, with a budget of $20M+ and 180 staff, delivering infrastructure consultancy and SI projects to the Finance and Public sectors The service centre achieved the best profit performance of any unit in 1995, growing the Defence business by c..20% YoY 1996-97.

As Director of Mochrum Services I provide interim management and consultancy services to the IT sector. The scope of my services includes Business unit (P+L & operations) management, Go-To-Market Programme design and management, Change/Transformation programme management (e.g. integration of acquired companies), Marketing event management, Business Planning, Programme governance, Competency/professional development within Professional services and Bid/proposal management. My main industry experience is within the Public Sector and Telecoms arena.

Responsible for formation and development of a new professional services team to grow the business. Successfully grew orders YoY by 38% in H2FY09, 90%+ in H1FY10. Business focus areas; Green ICT, Virtualisation, Data centre migration, Noteworthy achievements in this role include: (1) Successfully won & delivered data centre migration consultancy and programme management. (2)won Bull's first national Green IT award (3) wrote significant sections of Bull's winning Buying solutions framework bid for infrastructure products (4) Published Green ICT articles in Green IT magazine and other journals.

Responsible for the development of core value propositions and go-to-market programmes to re-position Bull as a services led niche supplier to Public Sector and Higher Education. Developed special focus on Green ICT, personally managing this campaign, producing thought leadership articles which have been published as part of the campaign in Journals such as Green IT magazine and Governement Technology Magazine and presenting to regional SOCITM events etc. Managed departmental budget, staff, joint marketing activities with major industry partners ( e.g. VMware), and partner recruitment activities with specialist solution partners.

Seconded for 12 months as Programme Director for €20M European data centre consolidation/migration programme. Managed key contact negotiations and reported to the senior customer steering committee, chaired by the EMEA head of IT.

Consulted in world bank/UN funded environmental impact studies of major construction projects in Bangladesh/Nepal and Honduras.

Developed sediment movement simulation model for river storm flows

Reporting to the EMEA VP, Consulting & System Integration business unit, responsible for managing development of the largest industry practice in the region ($400M+). I had personal involvement with major deal pursuits, account selling activities and client delivery escalations.

Reporting to the Senior European Director for Consulting and Services. I managed a team of 30 staff in 4 countries, delivering projects, consulting and product pre-sales principally to the Finance and Manufacturing sectors. During this period I significantly grew services revenue /EAI Consultancy & project business in Nordic country group. I also established a Candle UK training business and set up a contractor services agency, generating incremental revenue in UK.

I joined the Aspect European management team to take over the leadership of the EMEA Professional Services organisation and integrate a recently acquired company. I created and implemented policies and practices to resolve numerous outstanding management control, software quality and customer service issues. I also worked with Aspect's software product development team to incorporate key customer requirements into product roadmaps. A significant part of my time was spent negotiating a commercial solution for a stalled software deployment project in Germany delivering to major utility company.

Assisted with teaching/practical lab sessions for Geography undergraduates

Member of Mandarin Consulting's team of Coaches, working with Chinese Graduates and Post-Graduates to enable them to secure employment in Western companies. Specialising in the Technology Sector.

I managed a team of 11 senior progamme managers who led the bid pursuit for large and strategic SI deals with HP's Corporate accounts across the region. In this role I also held responsibility for Project Management career development and standards in the business, led many delivery programme reviews and audits and led the delivery of selected programmes

Reporting to the EMEA VP, Compaq Telecom, I was responsible for execution of all aspects of the EMEA go-to-market programme implementation for this industry business unit (product and services, total value $1.5Bn). This included management of EMEA Telecom BDM team of 23 business development/marketing staff based in Sophia Antipolis, France. Responsibilities included; development and execution of business plans, field advisory/training programmes, demonstration centre capability, partner recruitment, implementation of a $16M business development programme budget. Additionally held forecast, bookings and revenue accountability for $66M regional Telecom Division software product budget.

P&L management of the UK Systems Integration business, incorporating the Public, Defence and Finance sectors and SI business in Scotland (c. $50M). Additional responsibility for SI Software budget and sales/marketing programmes.

Managed the budget for 220 pre-sales consultants supporting the UK sales support organisation.

Leading the Data Centre Practice in Dell UK's Infrastructure Consulting business. The practice focus is on Virtualisation solutions, Data Centre Transformation, Consolidation and Migration, Data Centre Energu efficiency, VDI and IT-Business strategy consulting to clients as part of their 'Ascent to the Cloud'. Normal practice organisation based responsibilities for GTM, P&L and Capability management. Prior to formation of the Practice, as Portfolio Director, I was responsible for the financial performance, internal governance and overall quality of a portfolio of delivery projects.

Post Graduate and Post Doctoral research