Mike M.

• Supported a manufacturing plant of 300 union employees and 50 non union employees. • Investigated and responded to 2nd Step Grievances and prepare/partake in 3rd Step Grievances. • Negotiated labor contract as part of a negotiation team. • Created a labor stoppage plan while preparing for labor contract negotiations. The plan included a comprehensive plan should the company lose all labor support, identifying stakeholders with key tasks. • Managed Unemployment Compensation claims by responding to claims and representing the company in hearings.

• Strategized the Plant growth, success with Department Managers. • Administered benefits, policy adherence. Corrective Action counseling.

• Owned HR operations for entity with 90 employees, providing leadership for HR manager, safety manager, and administrative assistant. Recruited all levels of staff; trained employees on company policies and benefits. • Partnered with senior management team on company outlook and objectives. • Investigated employee disciplinary actions and complaints; advised leadership on counseling and discipline practices. • Facilitated communications and workflows with benefits management and payroll/HRIS brokers. • Established withholding accounts within each state Keystone was entering to operationalize business. • Ensured compliance with I-9 procedures, personnel, and medical files through ongoing audits. • Converted physical employee records to digital files, streamlining access, conserving space, and minimizing risk.

• Drove change management initiatives during company divestiture, transitioning employees from parent company to standalone organization. Rebuilt infrastructure (policies, procedures, etc.) for newly independent business. • Minimized impact of reduced benefits offerings while navigating a new open enrollment process through comprehensive communication plan, presentation, and transparency in a union environment. • Implemented and trained end-users on new HRIS, ADP Workforce Now and SAP Concur ahead of schedule. • Counseled managers on organizational policy matters, including equal employment opportunity and sexual harassment, and recommended process improvements. • Prepared for union contract negotiations; resolved disputes between company and 3 different unions. • Oversaw full employee lifecycle, from recruiting to separation, including workforce planning, dispute management, and enforcing disciplinary procedures. • Investigated, negotiated, and resolved union employee harassment case; facilitated anti-harassment training for all employees in 3 regions (Central PA, Western PA, and Southern NJ) to prevent future incidents.

• Delivered HR support to ~7,000 employees (union and non-union) in the US and Canada, acting as business partner to regional president and general managers. Designated safety champion for the region as member of safety team. • Led 1 direct report and 13 indirect reports, advocating a team concept. • Controlled compensation, benefits, and performance management systems, and safety and recreation programs. • Interpreted and administered contracts; resolved work-related issues as link between management and employees. • Directed talent acquisition efforts, reducing recruiting costs by 55%. Identified vacancies and prospective candidates, sourced and interviewed applicants, and selected and hired top talent. • Coordinated and facilitated new employee orientation to optimize employee experience. • Represented organization at personnel-related hearings and investigations • Standardized policies, procedures, and programs for staffing, employee relations, onboarding, and business systems. • Reduced EEOC complaints by 50% over 4-years by training managers/supervisors to facilitate involuntary termination meetings in compliance with all federal/state/local laws. • Alleviated frivolous grievances filed by union-represented employees by coaching managers on conflict resolution and meeting regularly with union leaders to proactively resolve issues; improved union negotiations. • Introduced I-9 audit process, including training managers to conduct internal audits and implement corrective actions; all 3 locations selected for Department of Labor audits passed, avoiding any penalties.

• Administered HR services for 500 associates in 2 distribution centers and transportation, recruited all levels of staff, and oversaw FMLA, STD/LTD, and workers’ compensation claims. • Consulted with management and employees on grievance procedures, counseling processes, and disciplinary actions. • Designed and delivered new employee orientation, educated employees on company policies and benefits, and trained non-union locations on union avoidance. • Assembled safety committee and facilitated monthly meetings as onsite safety manager.

• Managed HR operations, 3 team members, and employee relations, including grievances, EEOC, PHRC, ADA, ADEA, and DOL cases. Supported attorney in case preparation. • Interfaced with cross-functional teams to correct employee behaviors and facilitate the recruitment process, employee orientation, and exit interviews. Created and balanced department budget. • Rewrote organization policy manual and employee handbook; redeveloped performance evaluation system.

• Resolved grievances between company and 5 unions under 7 contracts. Negotiated labor contracts as part of a team. • Engaged in reorganization of internal structure; generated handbooks and pay scales; established and enforced policies and procedures. • Strengthened employee experience from recruitment and onboarding to separation and exit interviews. Administered healthcare, life insurance, STD, and workers’ compensation. Directed training functions.