mike hope

infrastructure technical lead

About

Infastructure SME at LockHeed Martin at LockHee Martin

Country

united kingdom

City

southampton

Industry

information technology and services

Skill

itil, it service management, ms project, integration, vmware, infrastructure, project management, software project management, sdlc, project planning, requirements analysis, process improvement, visio, security, business analysis, change management, tcp/ip, group policy, itil v3 foundations certified, active directory, windows 7, windows xp pro, windows 7 migration, it strategy, xenserver, citrix xenapp, mcafee sidewinder, cisco asa, windows 2003/2008/2012, citrix xendesktop, windows 8.1, servers

Experience

infrastructure technical lead

leidos

2017-6 - Present · 9 yrs 4 mos

technical project manager and technical lead engineer

hewlett-packard

2005-3 - 2014-11 · 9 yrs 9 mos

technical authority and team leader

aviva

2000-2 - 2005-2 · 5 yrs 1 mo

technical authority and pc support team leader

environment agency

1992-6 - 2000-2 · 7 yrs 9 mos

pc and server support team leader

thames water

1988-4 - 1992-6 · 4 yrs 3 mos

* Manage/Motivate 5 PC Support staff * Provide PC Support to staff at 40+ locations across the Thames Valley * Provide Novell 3 Network Technical Support * Setup Communications access to IBM/ICL/Unix Hosts using SNA & Case X.25 Network * Installed Tokenring Networks * Install / Setup IBM Tic gateway via 3174 & 3745 IBM controllers * Setup File transfer via Case X.25 Network to IBM mainframe and write scripts using Relay Gold scripting language * Provide PC product support * Migrated Async terminal users to a PC platform * Key achievements: * Successfully put in the first Token Ring Networks installed within Thames Water * Managed the installation and explanation of the Token Ring Network to a green field site so consultants from USA could start work as soon as they arrived in 4 weeks. This includes install of cabling, PC, software licenses and planning with local suppliers * Tested and setup Pc to IBM Host communities through the Token ring network to a 3745 IBM controller including file transfer. * Passed on PC support skills and trained a number of fulltime members of staff

technical strategy project leader and pc support team leader

b&q

1985-6 - 1988-3 · 2 yrs 10 mos

* Responsible for running all Head Office Technical Projects * Defining the Head Office IT Strategy, including Network & Office Automation Strategy * Train up other staff to provide PC & Office automation support