mike chapman

it account manager

About

Education. Indiana University-Purdue University at Indianapolis ... January 2012 – Present (3 years 9 months)Indianapolis, Indiana Area ... Manager at Xerox...

Country

united states

City

indianapolis

Industry

facilities services

Skill

technical support, troubleshooting, process improvement, software installation, project management, sharepoint, visio, integration, information technology, software documentation, account management, microsoft excel, vendor management, business process improvement, windows, hardware, computer hardware, active directory, disaster recovery, microsoft exchange, microsoft sql server, network administration, windows xp, servers

Experience

it account manager

franklin energy services

2017-2 - Present · 9 yrs 8 mos

Responsible for helping meet the business needs of the company by providing technical and administrative support, project management, client coordination, training and technical guidance for the Company’s line of business applications with our field operations. Responsible for helping identify productivity improvements and technical solutions, and coordinate with the Information Management, Program Operations, and Client teams to facilitate system improvements. The person will need to work within a team environment and is expected to operate independently and in collaboration with other teams throughout the company.

lead consultant

xerox

2009-9 - 2011-3 · 1 yr 7 mos

systems analyst

xerox

1995-3 - 2009-9 · 14 yrs 7 mos

systems administrator

goodcents

2012-1 - 2017-2 · 5 yrs 2 mos

For nearly 40 years, GoodCents® has implemented energy efficiency and demand response programs for utilities throughout North America. To date, our award-winning programs have achieved more than 1,500 MW of load reduction and more than 3,100 GWh of energy savings. GoodCents® joined the AM Conservation Group family of companies in 2015, adding energy and water conservation products and kits to our service offering.