Mikaela Allred

As Operating Partner and Co-Owner of 240 Union, I am responsible for overseeing the day-to-day operations of the restaurant while supporting its continued growth and long-standing reputation. During a transitional period, I will be working closely alongside current owner Michael Coughlin to ensure a seamless transfer of knowledge, leadership, and operational excellence. My role includes assuming full responsibility for the restaurant’s financial operations, including accounting and payroll management, while maintaining accuracy, efficiency, and compliance. I will also lead all aspects of restaurant management, from staff oversight and customer experience to operational systems and performance. In addition, I will contribute to expanding the restaurant’s presence through strategic marketing efforts, with a focus on reaching new audiences while strengthening relationships with our existing community. A key priority in this role is to honor and preserve the tradition, quality, and reputation that have defined 240 Union under Michael Coughlin’s leadership, while thoughtfully building upon that foundation for future success.

- Assisted in developing and executing marketing campaigns across digital and traditional channels to increase brand awareness and lead generation. -Collaborated with the sales and marketing teams to identify and pursue new business opportunities. - Supported the creation of promotional materials, including presentations, social media content, email campaigns, and brochures.

- Compose thoughtfully crafted cards that express heartfelt thank-you, best wishes, and holiday greetings to the Panhellenic community on campus. - Utilize creative talents to design inspiring and unique messages for various campus communities. Take the time to carefully read and reflect upon the handwritten notes from fellow sororities and fraternities across the campus.

- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. - Served food and beverages promptly with focused attention to customer needs. - Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences. - Received multiple good reviews on Google and Yelp. - Bussed and reset tables to clean the dining room and work areas. - Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships. - Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages. - Maintained a clean and organized workspace for optimal productivity and safety. - Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements. - Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payment - Processed credit card payments and reconciled credit card statements for accuracy in the accounting process.

- Contributed to a positive team environment through effective communication and collaboration with colleagues. - Completed successful daily cash audits to correctly balance drawers at the end of shifts. - Pleasantly interacted with customers during hectic periods to promote a fun, positive environment. - Listened carefully to customer requests to create personalized and delicious beverages, improving sales. - Bussed and reset tables to keep the dining room and work areas clean. - Stepped into additional roles during busy times to boost coverage of important stations.

- Completed successful daily cash audits to balance drawers correctly at the end of shifts. - Bussed and reset tables to keep the dining room and work areas clean. - Stepped into additional roles during busy times to boost coverage of important stations.

- Assisted with light housekeeping duties as well as running errands. - Prepared meals and snacks for children based on dietary guidelines. - Developed strong communication with parents to provide updates on children's progress, needs, and achievements. - Enhanced children's emotional well-being by providing attentive care and nurturing relationships.

- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations. - Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments. - Responded to emergencies by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention. - Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.