Mika Hamajima(Sato)
Commercial Property Business Analyst @ AIG
Japan
Tokyo
Insurance
Econometrics, Japanese, SAS Base, STATA, R, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Customer Service, Data Analysis
Experience

Sales Support Officer at Tokyo Office
Tokyo, Japan
o Supporting agencies’ renewal and new contracts o Responding to inquiries from agencies o Coordinating conditions between agencies and underwriters o Giving product knowledge training to agencies o Distributing marketing tools for sales promotion o Giving compliance trainings and internal audits o Managing web telephone-appointment seminars for several agencies, supporting them to approach prospective customers o Handling customer complaints o Supporting sustainable agency management (revenue recognition, annual target setting, expected actuals, IT transformation, hiring etc.)

Sales Support Officer at Yokohama Office
Kanagawa, Japan
o Supporting agencies’ renewal and new policies o Inquiries from agencies o Coordination and negotiation between agencies and underwriters o Production training to agencies o Distributing marketing tools for sales promotion o Giving compliance trainings and internal audits o Managing web telephone-appointment seminars for several agencies, supporting them to approach prospective customers o Handling customer complaints o Supporting sustainable agency management (revenue recognition, annual target setting, expected actuals, IT transformation, hiring etc.)
Mika Hamajima(Sato)'s Contact Information
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