mihaela gherghel

* Issuing of statistics and reports regarding the companies parameters * Preparing of simulations and algorithms regarding the forecasted companies indicators; preparing of detailed analysis * Collaboration with the colleagues within the Commercial Department for specific projects * Preparing of invoices for customers; invoice verifications using specific tools * Key Achievements: * Became confident working with data bases and extracting data to Excel files (function, charts) * Developing strong time management skills, always getting the job done in good time

Presenting and selling bank products and services and arranging money transfers through Western Union - Working as a key member of a hardworking and customer driven team, offering an exceptional customer service and handling all cashier-related enquiries and complaints from customers - Handling cash and cheque, including foreign payments, on a daily basis, processing all incoming payments received by post, fax and email in addition to ensuring that tills balance at the end of the day Key Achievements: - Successfully dealing with customers on a one-to-one basis, identifying and rectifying any problems and issues in a prompt and professional manner

* Prospecting the market and identified new clients * Advising clients about Bauspar products * Selling Bauspar products

* Making follow up calls to customers. * Organising and updating the client database. * Provide patient with pre- and post-surgical instructions. * Maintains financial accounts by processing customer adjustments. * Maintains customer records by updating account information. * Managing inventory and re-orders of stock supplies. * Create and update the done session sheet. * Create and update the cash sheet.

* Looking after two children, carrying out the school run on a daily basis and helping with homework * Organising the charges’ diary with play dates, sleepovers and other activities during weekends and holidays * Carrying out the family’s day-to-day needs, including shopping and maintaining an excellent relationships with close family, other parents and teachers

* Reconcile the invoices/statements received by email/post from hotels/tour ops to our system * Answer hotel/tour op queries regarding the invoicing process, payments * Help in setting up payments in the banking system * Ensure that payments are processed promptly and emails are send out with payment confirmations, commission VAT invoices and remittances * Keep updated our internal trackers with pending payments, processed payments, control file * Other ad hoc reports and tasks e.g. help in reporting quarterly EC Sales, prepare statistics for a specific supplier