michelline howard

* Lead the testing team in an agile environment, including offshore personnel. * Responsible for maintaining and deploying into the QA and Staging environments. * Participate in sprint planning, elaboration, daily stand-ups, story point estimation, assigning QA tasks, retrospections and other Agile ceremonies * Responsible for creating and presenting sprint Test Plans to the Architects and managing QA documentation * Directed and performed regression, integration, functional, system, and back-end testing in multiple environments. * Review test cases to verify that test cases are created accurately and covering all the testing scenarios, including negative and border tests. * Presented daily team metrics to agile team, program management and stakeholders. * Organize bug triage meetings with Product Owners to prioritize the bugs according to sprint requirements.

* Participated in requirements defining sessions with Mortgage Title Sr. VP business partners * Reviewed existing use cases and converted requirements to test cases * Created and modified use cases as necessary to accommodate new or updated requirements * Developed test cases and scripts and executed multiple test cycles for financial functionality * Developed and maintained Test Matrix to ensure all scenarios were captured * Developed and executed application wide Security and Visibility test cases * Coordinated smoke and regression test coverage and execution * Created and tracked defects using Rational ClearQuest * Developed and executed queries using Quest’s TOAD

* Responsible for tracking requirements to test cases to ensure traceability via a test matrix * Provided testing estimates * Developed testing strategies, test scenarios and test cases * Identified, documented, and tracked defects via TrackRecord * Created, maintained, and executed status and defect reports during testing * Developed and executed queries using Query Analyzer

* Tested EDI claim submissions and HIPAA compliance using the ANSI format (837 and 835) * Disaster Recovery Coordinator for Business Solutions Testing group * Mentor junior testers * Created testing strategies, test scripts, test scenarios and test cases * Identified, documented, and tracked defects * Developed and executed queries using SQL Navigator and ODBC connections with Microsoft Access and Excel

* Manage a team consisting of both QA analysts and SDETs, leading all testing efforts for First Lien, Second Lien, and Servicer Lien Matching releases * Credited with saving the contract with Fannie Mae for LPS by implementing consistent quality standards and reporting and building strong relationships with the client * Review business requirements and system architecture documents, providing input * Develop test strategies and test plans * Develop test cases and scripts and execute multiple test cycles through both FTP and Web interfaces * Develop and maintain test matrices for HAMP rules engine * Develop XML and CSV files to test business rules * Create and track defects * Reported test case and defect metrics to the Senior Management team * Serve as liaison with Implementation team to support Servicers * Serve as UAT liaison with Fannie Mae * Participated in daily and weekly status calls with the end user and internal management.

Eta Sigma Phi (National Classics Honor Society) - Chaired the National Convention and served as National Secretary and National Vice President as well as President of the local chapter. Activities and Societies: Golden Key National Honor Society, Eta Sigma Phi