Michelle Sangster

• Oversee marketing strategy, lead generation and brand growth across all platforms • Support sales team with quoting, proposals and customer onboarding • Manage day-to-day administration, scheduling and internal operations • Prepare and organise documentation including grid applications, compliance and warranties • Collaborate with directors to streamline systems, improve workflows and scale operations • Deliver a seamless, high-quality customer experience across residential and commercial projects • Monitor performance, reviews and feedback to continuously improve service and results

• Develop daily, weekly, and monthly schedules based on work orders and project deadlines • Managed resources daily in real time • Communicated schedule details and changes to stakeholders

• Designed packaging for products, labels, and collateral to meet brand guidelines. • Collaborated with suppliers to ensure packaging designs met technical specifications for digital printing and mass production. • Ensure designs are optimized for digital printing and mass production. • Create engaging, high-quality content for social media platforms, including posts, cover photos, and sales collateral. • Work with the marketing team to develop strategies, execute campaigns, and monitor performance

• Created and updated detailed site plans for the NSW Department of Education, ensuring accuracy and formatting for various stakeholders. • Provided clear and effective communication to internal and external parties through various channels. • Maintained the integrity of the records management system for storing critical site plans.

• Developed and implemented strategies to increase brand awareness and drive website traffic • Managed social media platforms • Analyzed data to measure the performance of social media campaigns • Collaborated with sales and marketing departments to align social media efforts with company goals

• Created original visual content for a monthly catalogue, to maintain brand consistency and align with Magnamail Pty Ltd's identity. • Reviewed and ensured high-quality work from junior designers to meet briefs. • Managed client relationships to foster trust and satisfaction, leading to successful project outcomes.