Michelle Francis

Director

About

Internationally experienced business leader with a strong track record of delivering crossborder projects, operational excellence, and stakeholder driven strategies across Africa. Passionate about building sustainable partnerships and promoting diplomacy, I bring a collaborative, people first approach to organisational transformation. 🔹 Notable career highlights: Protea Chemicals Kenya - General Manager ✔️ Supported Protea Chemicals Kenya’s commercial sector in increasing the customer base and improving GP ✔️ Led the Protea Kenya team in achieving healthy stock reporting and a clean debtors book. ✔️ Secured existing contracts within local markets after an increase in logistics rates due to global supply chain disruptions. ✔️ Managed operations and manufacturing processes and achieved zero injuries. Protea Chemicals South Africa - Systems Project Manager and National Material Movement Manager ✔️ Member of the strategic project team that led the implementation of the new ERP system. ✔️ Centralised all stock transactions within the South African region for consignment stock and distribution. ✔️ Established national process flow work instructions for all internal stock transfers and consignment stock supplied to customers. ✔️ Successfully optimised load planning and reduced load capacity movements and transport rate reduction across all regions. Protea Polymers South Africa - National Stock Controller/Procurement Officer ✔️ Reconciled a >5-year-old bonded stock file and stock in the bonded warehouse in Durban, South Africa, destined for Malawi and Zambia, that was not corresponding with customs records - saved the company in penalties and corrected all administrative anomalies. ✔️ Implemented stock control procedures for Zambia and Beira warehouses.

Country

Kenya

City

Nairobi County

Industry

Chemicals

Skill

Project Management, Project Planning, Supply Chain Optimization, Interpersonal Skills, Problem Solving, Strategic Sourcing, Interpersonal Communication, Stakeholder Relations, International Relations, Cost Reduction Strategies, Risk Assessment, System Training, System Testing , Audit Management, Event Coordination, Team Leadership, Political Sensitivity, Continuous Process and System Development and Implementation, Planning, Organisational and Administrative Strengths

Experience

Director

Protea Chemicals Kenya Ltd

2023-8 - Present · 3 yrs 2 mos

Nairobi County, Kenya

General Manager/Supply Chain Manager

Protea Chemicals

2020-11 - 2023-7 · 2 yrs 9 mos

Kenya

Supply Chain Manager * April 2017 to October 2020 • Lead the setup and management of the supply chain department in Protea Chemicals Kenya, including employee training on the new ERP system, supply chain and production processes. • Develop and implement processes for effectively procuring local and imported goods, and demand planning.

Systems Project Manager

Protea Chemicals

2016-3 - 2017-3 · 1 yr 1 mo

South Africa

• Was part of the steering team that launched the company’s new ERP system (Microsoft Dynamics AX implementation project) and aligned the business and its functional streams. • Identified and implemented business requirements in collaboration with AX Consultants. • Tested rollouts and trained users as Super User.

National Material Movement Manager

Protea Chemicals

2014-4 - 2016-8 · 2 yrs 5 mos

South Africa

• Managed all road transport related activities, including all dry chemicals and bulk liquids. • Developed and implemented processes to optimise load planning. • Led national customer consignment stock audits.

National Stock Controller/Procurement Officer

Protea Chemicals

2007-9 - 2014-3 · 6 yrs 7 mos

South Africa

• Implemented effective stock control measures for duty-free and bonded sites. • Facilitated import administration, costings and clearance and the coordination of road and sea freight exports. • Led primary and secondary transport rates negotiations. • Implemented and maintained accurate procedures for all inventory control processes and functions.