michelle warren

About

ZeroFOX. March 2015 – Present (4 months)Baltimore, Maryland Area ... February 2014 – April 2015 (1 year 3 months)Sparks Glencoe, Maryland. Managed a...

Country

united states

City

baltimore

Industry

computer & network security

Skill

litigation, grocery, criminology, cocktails, art, obtain, insurance, multi tasking, glencoe, history, autism, wood, volunteering, system, communication, schedules, education, crafts, adjusters, baltimore, validity, claim, training of new employees, operations, destinations, amdocs clarify, fashion, assisted living, donations, liability, restaurants, ext, fire management, italian, certified training, china, work well with others, indemnity, trips, criminal justice, management, funding, earth, analysis, mason, ims db/dc

Experience

claims administrator

indemnity insurance

* Utilize the Insurance Management System (IMS) to process incoming claims. * Support Claims Adjusters and Litigation Specialists in managing of all litigated cases and claims. * Analyze claims to determine the extent of the companies liability. * Effectively communicate with clients and lawyers in order to efficiently investigate the validity of the * allegations being brought. * Process all incoming and outgoing mail.

bartender

p.f. chang's china bistro

* Shared knowledge of the menu and cocktails offered. * Oversaw that customers received everything needed in a timely manner. * Taught classrooms and trained new employees. * Selected to be a part of the National Certified Training Program.

hostess

lucas italian restaurant

* Produced a weekly schedule for the hostess staff. * Trained incoming employees on the operations of the company. * Oversaw that all closing duties were performed correctly and being done as a team. * Planned several holiday events for the staff and customers.

volunteer work

heartland assisted living

* Developed activities and games for the residents. * Assisted in group grocery trips and field trips to various destinations. * Participated in various activities with the Alzheimer's patients. * Directed weekly craft competitions.