Michelle Tang

• Drive business development by developing strong network with insurance companies, brokers, medical providers and corporate clients. • Manage medical claims adjustments to ensure fair and efficient processes while mitigating risks. • Oversee medical cases from assessment to rehabilitation planning, reducing sick leave duration. • Prepare and ensure compliance for tender submissions to secure new business opportunities. • As the speaker for Health Talk for key corporate accounts.

• Responsible for company presentations to potential clients and pitching tenders. • Executed strategic planning and optimized workflows for the insurance and corporate markets. • Drove the addition of over 800 new patients to the clinic within 9 months. • Developed direct billing services with major local insurance companies and TPAs, leading negotiations. • Created compelling presentations and proposals to secure contracts and cultivate client relationships.

• Executed strategic planning and designed wellness programs for corporate clients to promote healthier lifestyles. • Organized 4 large-scale onsite wellness programs and 35 seminars within one year, enhancing client engagement. • Maintained strong relationships with key accounts, ensuring contract retention and renewal for sustained business growth.

• Responsible for company presentations to potential clients and pitching tenders. • Developed partnerships with medical panel groups, TPAs, and local/global insurance companies for direct billing services. • Reviewed pre-authorization documents and facilitated inpatient direct billing for global insurance members. • Analyzed denial claims and collaborated with the insurance claims team to resolve disputes. • Improved efficiency in eligibility checking and claims reimbursement through EDI and Data Feed projects. • Maintained strong relationships with agencies for case management and negotiation of agreement terms. • Handled contract management and tender submissions for various projects, including Covid-19 vaccination and testing services. • Supervised operations and management of an internal imaging and diagnostic center, including relationships with external facilities. • Recruited and engaged affiliated doctors while collecting marketing intelligence to drive growth. • Managed wellness and health screening programs for corporate clients, ensuring quality assurance. • Assisted in leading business development and customer service teams to enhance overall performance.

• Promoted pharmaceutical products to doctors in private sector • Exceeded annual sales targets to be selected as a top sales associate

• Assisted marketing manager to formulate strategic plan to drive sales. • Focused on e-marketing, specifically webpage development and creating campaigns on Facebook.