michelle orr

head of security and compliance

About

A qualified IT security professional with experience across a large number of projects, services and technologies. Extensive background in the Technology and Pharma sectors working in multi-national companies. A self motivated person who has strong technical, interpersonal and team building skills, with a proven track record of providing a secure and compliant first class IT service. Holds a Masters Degree in Management of Information Systems from Trinity College and is a Certified Information Systems Security Professional (CISSP) and a Certified Information Privacy Manager (CIPM).

Country

ireland

City

ireland

Industry

information technology and services

Skill

data center, it operations, it service management, vendor management, disaster recovery, cloud computing, it management, security, infrastructure, itil, business continuity, telecommunications, team leadership, vmware, network security, project management, virtualization, servers, information technology, firewalls, management, governance, windows server, active directory, citrix, networking, cisco technologies, microsoft exchange, team building, information security, change management, it strategy, strategic planning, office management, backup solutions, customer service, iso 9000

Experience

head of security and compliance

continent 8 technologies

2018-2 - Present · 8 yrs 8 mos

head of quality and compliance

continent 8 technologies

2016-1 - 2018-1 · 2 yrs 1 mo

quality and compliance manager

continent 8 technologies

2015-1 - 2016-1 · 1 yr 1 mo

Led the design, implementation, operation and maintenance of the Information Security Management System based on ISO 27001:2013 standard and achieved certification. Liaised with and offered strategic direction to related governance functions and managers throughout the organization on information security matters such as routine security activities plus emerging security risks and control technologies.

operations management

leaseplan

2012-4 - 2014-8 · 2 yrs 5 mos

Supports and manages the 2000 servers in the LeasePlan Data Centres including storage management, Active Directory, backup and restore, proactive monitoring, patching security vulnerabilities, alerting and maintenance of the virtual and physical server environments. Monitors individual performances and the team performance against Customer Service, Quality of Service and Behavioural elements of the role.

senior technical services manager

elan

2007-1 - 2012-3 · 5 yrs 3 mos

Responsible for the IT Operations and support staff in the Corporate Headquarters in Dublin providing a high quality, cost effective, secure and compliant service. Manages the ISO system and participates in both internal and external audits. Accredited to ISO 9001; ISO 27001; ISO 38500 and ISO 20000-1. Manages the partnership with service providers for the provisioning of services and the execution of deliverables. Negotiates contracts with service providers and also performs key vendor audits.

technical services manager

elan

2005-9 - 2007-1 · 1 yr 5 mos

Responsible for IT Operations including the helpdesk, support staff, asset management, telecoms, desktop, servers, telecom and network.

network administrator

forfas

2003-10 - 2005-9 · 2 yrs

Designed, implemented and supported technological solutions for Knowledge Management. Created a Business Continuity Plan with disaster recovery procedures. Maintained network security and administrated switches, routers and other network infrastructure.

senior technical specialist

elan

2001-12 - 2003-10 · 1 yr 11 mos

Administrated all operational systems including the Microsoft and Exchange environment, firewall, remote access systems, Cisco devices, telephone and voicemail system.

technical manager, microsoft data centre

siemens it solutions and services

1999-11 - 2000-11 · 1 yr 1 mo

Subcontracted to Microsoft Corporation as Technical Manager in the European Network Operations Centre. Managed a team comprised of 15 analysts and a Team Lead. Supported 220 servers and operations requirements for 2000 clients.