Michelle Myrick
Healthcare Operations & Practice Management Leader
About
I am a Clinical Operations Supervisor | Healthcare Operations & Practice Management Leader who drives operational excellence, patient-centered care, and revenue growth across high-volume dermatology and aesthetic practices. With more than 20 years guiding clinical and administrative operations, builds scalable systems, strengthens team performance, and advances service delivery through data-driven decisions and streamlined workflows. Delivering value through hands-on leadership of physicians, clinical teams, and administrative staff, brings structure to complex operations while improving patient experience and business outcomes. Known for optimizing workflows, launching new service lines, and managing multimillion-dollar initiatives that enhance efficiency, compliance, and profitability across fast-paced healthcare environments. »»» KEY IMPACTS »»» ► Revenue Growth Leadership: Increased per-appointment revenue to ~$2,000 and generated $100K–$150K in additional monthly income through strategic service transformation. ► Operational Transformation: Reduced appointment times by ~25% and cut after-hours patient calls by 40% through standardized clinical protocols and workflow optimization. ► Practice Expansion & Innovation: Built new service divisions and product strategies generating $60K–$75K in additional monthly revenue while improving patient experience. »»» EXPERTISE »»» ✔ Clinical Operations: Leading daily clinical and administrative functions, optimizing workflows, and ensuring operational continuity across high-volume practices. ✔ Practice Management: Overseeing staffing, scheduling, vendor management, financial controls, and service delivery to enhance practice performance. ✔ Administrative Leadership: Building high-performing teams, managing HR operations, and implementing scalable systems that drive compliance and growth. »»» CORE COMPETENCIES »»» ❖ Clinical Operations ❖ Practice Management ❖ Administrative Leadership ❖ Patient Services ❖ Staff Management ❖ Workforce Scheduling ❖ Performance Management ❖ Patient Safety ❖ Care Quality Let’s connect! I welcome opportunities to collaborate with healthcare leaders and organizations seeking operational excellence, elevated patient care, and sustainable practice growth.
United States
Oakland
Hospital & Health Care
Clinical Operations, Practice Management, Administrative Organization, Patient Support, Employee Management, Workforce Planning, Performance Management, Patient Safety, Quality Of Care, General Office Work, Healthcare Management, Healthcare, Customer Service, Team Building, Leadership, Coaching, Training
Experience

Healthcare Operations & Practice Management Leader
The Clinical Operations & Dermatology Practice Leadership Network
Currently leading the Clinical Operations & Dermatology Practice Leadership Network, a professional initiative designed to advance best practices in dermatology operations, clinical workflow optimization, and healthcare practice management. Actively engaging with physicians, healthcare leaders, and operational professionals to share strategies that enhance patient experience, operational efficiency, and revenue performance across high-volume medical practices. Leveraging proven expertise in staffing, compliance, safety protocols, and scalable operational systems to foster collaboration, identify emerging solutions, and support sustainable practice growth.

Office Manager
San Francisco, California, United States
Led daily operations of fast-paced, premium dermatology practice, heading team of 10+ staff and three physicians while driving operational efficiency and patient satisfaction. Designed and executed marketing initiatives that increased revenue, optimized product offerings, and strengthened vendor partnerships via strategic procurement and negotiation. Led major office remodel to maximize space utilization, and cultivated partnerships with regional medical practices to boost referrals and grow practice revenue.

Practice Manager
Directed end-to-end operations for fast-paced dermatology practice, supervising team of 10+ staff and physicians while establishing structured workflows, financial controls, and service standards. Accelerated business growth through planning and execution of recurring marketing initiatives. Functioned as primary HR and administrative lead, managing payroll, hiring, onboarding, training, employee relations, and full-cycle accounts payable and receivable. ➤ Revamped practice business model by shifting from insurance-based visits to high-value cosmetic services, boosting per-appointment revenue from $120–$250 to ~$2,000 and driving $100K–$150K additional monthly income. ➤ Optimized operational efficiency and profitability by overhauling staffing and compensation structures, eliminating unprofitable roles, and reducing headcount by 33% while aligning salaries with performance. ➤ Led strategic brand partnership with L’Oréal SkinCeuticals, defining practice as exclusive flagship retailer in region, elevating premium product adoption, raising brand visibility, and positioning office as market leader in advanced skincare solutions.

Office Manager
AESTHETIC DERMATOLOGY, LLC
San Francisco Bay Area
Aesthetic Dermatology is a prestigious medical practice with two locations in Bay Area, San Francisco & Mill Valley. Both locations offer a full list of our services and are equipped with state-of-the-art facilities. Manages workflow for a staff of 12 employees. Responsible for leading and establishing a culture of customer service and efficiency. Negotiates pricing with vendors to establish the maximum profit margins. Re-organized the entire office to create maximum efficiency. Create training opportunities for staff, increasing product and service sales. Handles all administrative responsibilities. Organizes and manages bi-weekly staff lunches and trainings. Maximizes physician time through expert management of scheduling. Acts as a liaison with other medical practices to increase our referral sources

Office Manager
Steered day-to-day operations for growing team of 10+, collaborating with founders to drive business expansion and secure $40K/month in new accounts. Spearheaded marketing initiatives, crafted product strategies, and optimized vendor partnerships to enhance offerings and operational efficiency. Oversaw all HR functions, including hiring, payroll, training, retention, and employee relations, while creating company’s first comprehensive employee handbook.

Office Manager
Inner Image Aesthetics
Mill Valley
Administered operations for high-end practice, leading six-person team and streamlining workflows for maximum efficiency. Designed and executed targeted marketing campaigns while independently managing creative and administrative projects to reduce costs. Oversaw inventory, vendor partnerships, and introduction of new products and services. Acted as HR lead, handling payroll, recruitment, employee development, and conflict resolution. ➤ Established compliant clinical operations and training protocols, creating SOPs, sign-off sheets, and teleconsultation workflows to ensure legal and regulatory compliance for all new services. ➤ Directed strategic relocation analysis and planning, assessing patient demographics and retention risks to move practice from San Francisco to Mill Valley, safeguarding patient continuity and business growth. ➤ Supervised office renovation and operational setup, heading design, construction, and outfitting of eight exam rooms, coordinating contractors, budgets, and timelines, and optimizing patient flow and clinical compliance.

Office Manager
Kathleen Welsh, MD Bay Area Cosmetic Dermatology
San Francisco Bay Area
Transformed small 650 sq. ft. dermatology office with single provider into full-floor, high-volume practice with 5–6X provider capacity. Led all operations for 15+ staff, serving as HR lead to manage hiring, training, payroll, retention, and conflict resolution, reducing turnover by 90%. Designed and executed employee incentive programs that drove 1,000% increase in monthly sales (from $15K to $150K). Uplifted business growth by defining new revenue streams, handling inventory and vendor relationships, launching new products and services, and building online retail platform. ➤ Controlled purchase and renovation of initial 650 sq.ft. location, expanding it to 3,000 sq.ft. with an additional 1,000 sq.ft. extension to accommodate business growth and raise customer experience. ➤ Maximized monthly product sales from $12K to $150K by implementing team-based commission structure, improving staff training, diversifying product offerings, and converting space into high-end, department-store-style retail environment. ➤ Coordinated biweekly vendor-sponsored events; each event generated $10K–$20K in incremental revenue, strengthened vendor partnerships, elevated store as their top account, and significantly increased customer engagement and foot traffic.
Michelle Myrick's Contact Information
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