michelle juda

Ran lighting for performances and events using a Smartfade ETC 2496 console -Discussed lighting preferences with performers to better serve their needs and offer a unique presentation

* Promoted music business events through the Terry and UGA Master calendars * Supplied information about the certificate program to prospective students * Started an Excel spreadsheet of media contacts that will become an archive for office and student use * Assisted in coordinating semester concert series in Tate Plaza

* Worked on a Yamaha M7CL 32-channel Digital Mixing Console * Mixed various instrumentation in genres of music including bluegrass, country, rock, jazz * Assisted as a sound mixer for events such as private sorority events and weddings

* Answered phone calls regarding questions about campus and the various divisions within Student Affairs (eg. Tate Student Center, Student Support, Registrar, University Housing) * Interacted with high profile faculty and staff members of the University to ensure meeting locations and event details * Proofread and edited OVPSA's new, updated website before its launch * Archived Red & Black, UGAColumns, and OnlineAthens articles on Microsoft Word and in print that mentioned any Student Affairs divisions

* Maintained Facebook and Twitter accounts to promote upcoming concerts * Created pace charts to compare ticket sales from year to year * Implemented student-specific newsletter to highlight discounts and increase student attendance at the venue

* Worked with sales transactions averaging over $6,000 * Won 3 Stars of Hope contests: Number of "stars" sold over average transaction in one box office shift, number of "stars" sold in one box office shift * Stars of Hope is a fundraising campaign for local and national non-profit agencies such as the Boy's & Girl's Clubs, the American Cancer Society, and more * Performed duties of floor staff: maintaining the facility, working in the concession stand and box office, and executing exceptional customer service * Trained employees in the concession stand and box office * Acted as a liaison between managers and floor staff to communicate tasks and inform co-workers about important memos

* Answered phone call inquiries about the company * Gave tours of the facility to potential clients * Entered monetary transactions into QuickBooks * Created Excel spreadsheets for easier maintenance of client data

* Served customers looking to purchase tickets to events on our campus * Answered phone inquiries about upcoming events and our facility * Focused on providing excellent customer service, particularly during peak purchasing times (pre-sales, day-of-event sales, etc.)

* Consult with event promoters to ensure that group sales efforts will help improve overall ticket sales * Provide exceptional customer service to anyone who is interested in purchasing tickets to an event * Build relationships with local companies, nonprofits, and organizations to assist in the planning of group outings * Manage Corporate Partnership Program which provides exclusive discount offers to 30+ businesses in Georgia * Assisted in company-wide rebranding efforts due to our name change in August 2015 * Developed the first community outreach program for our company, STARS Team

Activities and Societies: Marching Band, Jazz Band, Tri-M Musical Honor Society, Beta Club

May 2013: Study Abroad (Maymester)- "Steve Dancz Jazz Study Abroad in Italy" Activities and Societies: Pi Sigma Epsilon- Gamma Chapter, Relay for Life, Shop With a Bulldawg, Concert Band, WUOG 90.5fm