Michelle Horack - PHR

A results driven Human Resource Manager directly involved in diverse areas of Human Resources, including but not limited to Employee Relations, Performance Management, Training, New Hire Orientation, and Recruiting for a 6 state area with approximately 500 team members. Partner with our parent company, MidCountry Financial Corp to create and implement Human Resource strategies and programs.

Responsibilities include Recruiting for Owner Operators and Professional level staff. Responsible to create activities and programs to increase the Retention rate of our Owner Operators by reviewing current processes and suggesting changes to those processes which in turn will help reduce our turnover rate. Work directly with the Director of Operations, Recruiting Manager, Director of Customer Service, President and Chief Operating Office.

Senior Human Resource Generalist for Illinois and Missouri with duties in Recruiting, Retention, Employee Relations and Training. Recruiting: Hands on involvement for the recruiting life cycle for both non exempt and exempt positions (including executive level positions) along with key contact for College Campus Recruiting. Partnered with key contacts at universities in order to build a business relationship, attend campus job fairs and other key events. Retention: Established and implemented key programs including but not limited to an onboarding program for new hires, performance management programs, a new learning management system and also an online performance management system. Partnered with key management team on creation of a Retention Committee to ensure we were offering our employees the required tools and resources to complete their job duties. Key HR contact for the Career Development Network along with main point of contact for the Employee Engagement Survey which included conducting Feedback Sessions with all team members on results and creation of Action Plans based on the survey results. Served as main contact for both managers and employees for benefits, payroll, Employee Relations and much more. Training: Ongoing involvement in conducting and creating training programs for new initiatives and programs.

Human Resource Generalist for 11 locations across the United States (in both a union and non-union manufacturing environment) with a focus on Recruting (manufacturing, customer service, sales and management positions), Employee Relations, Benefits, and partnering with management in regards to training programs and compensation strategies.

Office Supervisor in Willowbrook, Illinois location servicing clients with both temporary and direct hire placements. Ensuring client needs were met by matching appropriate candidates with the needs of the business. Overall responsibility included recruiting, payroll, benefits and employee relations.