Michelle Hensley

BGUK Property Risk Manager @ Bupa UK

About

Managing UK and Global Property Enterprise risk information and co-ordinating actions, ongoing risk management and reporting. Compliance Auditing - Assessing from a property perspective for UK and Global Market Units, the appetite against policy standards and co-ordinating and recording data to ensure that we have a strategic plan for OOA activity that we can demonstrate for internal risk assessment. Managing key stakeholder relationships both internal and external with focus on risk and estates management. Managing AOP data activity and co-ordinate provision with Finance business partners in conjunction with key team members. Risk Awareness and managing escalations for high risk. Managing the partnership with our 3rd party estates management contractor and ensuring a quality, productive relationship is maintained across the teams. Estates Management activity including but not limited to lease/license renewals, lease management, business rates and services charges, rent reviews, breaks and all aspects of acquisition and disposal. Liaising internally and externally on all estates related matters and instructing 3rd party where necessary. All property related internal compliance risk auditing.

Country

City

United Kingdom

Industry

Hospital & Health Care

Skill

OSHA Compliance, Regulatory Compliance, Risk Assessment, Operational Risk Management, Workshops, Compliance Monitoring, Policies & Procedures, Business, Root Cause Analysis, Management Information Systems (MIS), Office Administration, Defense, Third Party Risk Management (TPRM), Due Diligence, Commercial Awareness, Solution-oriented, Resident Relations, Problem Solving, Interpersonal Communication, Client Relationship Strengthening

Experience

BGUK Property Risk Manager

Bupa UK

2019-8 - Present · 7 yrs 1 mo

Manchester

Enterprise Risk Management, review and embedding with a particular focus on risk with high materiality and emerging risks. Managing UK&Global Property risk information and coordinating associated actions/activity for mitigation/remediation. Manage and oversee property risk register system and management of associated process for the business Ensure compliance with the relevant Bupa Enterprise and Local Finance and Risk Management Policies, supporting annual assessment process across MU/BU Finance teams. Managing key stakeholder relationships both internal and external with focus on risk and estates management and climate change. Managing AOP key budget activity and co-ordinating provision with Finance business partners in conjunction with key team members. Compliance Auditing. Management of the Global Internal Compliance & Risk Management Audit working in line with enterprise policies and RMF. Managed as BAU with an annual submission of our overall position to the business. Working with the business to increase risk awareness in staff and working with the executive board to ensure we are continually improving and becoming more risk averse. Manage escalations for high risk carrying high impact implications outside of standard operational activity. Explore, manage and mitigate climate change and ESG related risks at both MU and Group levels. Assist in utilising risk MI to provide insight and intelligence into strategic business decisions.

Data Reporting & Strategic Analysis Manager

Bupa UK

2016-6 - 2019-8 · 3 yrs 3 mos

Manchester

I am responsible for the companies property data quality and most importantly managing the senior stakeholders within the group and externally in order to oversee the data management from an enterprise level. Governance and stakeholder management skills as well as an in depth knowledge of how data works within large organisations & formulating data strategy accordingly 3rd Party Database and reporting guidance and management Aspects of data and reporting include Finance, Compliance, Project Management, Operations, Sustainability, Facilities and Contracts Management.