Michelle H.

3x Presidents Club Winner I support the Strategic Accounts team where I lead end-to-end technical recruiting efforts for contract roles for Apple. I partner closely with Account Managers and hiring teams to qualify new roles, build targeted sourcing strategies, and match top-tier IT talent to client needs. I screen, submit, and coach candidates through the full hiring process, while maintaining strong consultant relationships and a proactive lead pipeline. In addition to my recruiting work, I mentor junior recruiters, conduct second-round candidate screenings, and join client qualification calls for new requisitions to ensure alignment and accelerate delivery. I’m passionate about delivering a high-touch, high-quality candidate experience and supporting strategic growth across our key accounts

-Recruit top IT consultants in the Salesforce Space and serve as the main point of contact throughout the full recruiting cycle -Build and maintain relationships with consultants to match them with the BEST opportunities Evaluate experience and opportunities of candidates through our screening process Understand our clients’ business and IT initiatives, as well as their specific technical and cultural environments to best match the career goals of consultants with their hiring needs -Negotiate unique compensation packages (wages, benefits, etc.) to attract and hire candidates for our clients’ needs - Quarterly contest winner

-Responsible for overseeing the sales process and systems and leading and coordinating initial and ongoing sales drivers (pre-sale events, studio events, outreach) -Monitored the hiring, on-boarding, training and scheduling of all OTF studio staff Responsible for meeting performance metrics (KPI's), revenue, ordering, inventory, payroll, cost controls and facilities maintenance -Ensured that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning, and all other customer service interactions -Responsible for ensuring that the facility is clean, maintained and operationally sound

• Supervised 10 full-time employees • Managed apparel inventory • Coordinated with 6 leads and management staff • Conducted formal on-boarding and training program • Utilized product knowledge to promote sales

Apparel Sales Lead Duties: -Assist the store management team with general supervision in assigned department and other areas of the store as needed -Clear communication through directing on-floor work assignments, leading & communicating company objectives to associates, and providing on-floor training of all associates -Uphold DICK’S Sporting Goods’ standards for merchandise presentation of the best apparel and equipment brands in sporting goods -Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity -Support company standards of passionate customer service and selling through customer engagement -Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions -Compliance to loss prevention standards and audit requirements -As business needs arise, other tasks may become necessary