michelle ferriera
training and development manager
About
I am a dedicated hardworking individual. I am an Assessor, Moderator and SDF. I have experience in HR and Training. I have filled roles as HR Co-ordinator and Training +Development consultant, with my most recent being Training and Development Manager, responsible for Both Training and Recruitment. I have worked in various industries, namely Retail, Security, Legal and government.
south africa
cape town
security and investigations
training, training facilitation, training programs, training manuals, training management, performance management, succession planning, recruiting, talent management, human resources, coaching, employee relations, hr consulting, recruitments, recruitment training, recruitment advertising, payroll, management
Experience
training and development consultant
builders warehouse
administrator and secretary
friedman scheckter attorneys
* General Reception duties for 6 companies in FSA building * Friedman Scheckter Duties * Control Petty Cash, Revenue Stamps * Handling all investments * Ordering / Controlling Stationery * Processing of all Staff Leave * Administrate elderly ladies personal affairs eg paying all accounts, sorting out problems * Administered Topaz (telephone management system)
2ic to manager and pabx operator
houses of parliament
* Assisted with HR, Business Plan and Reports * Relieve Manager (2IC) * Alcatel Switchboard +- 3000 extensions * Booked outgoing calls, Handled staff cellphone queries and voicemail requests * Did weekly back-ups on voicemail server
adminstration officer and secretary
telkom
* Nominations Co-ordinator * Flexibil Website Administrator * Processing Payments, Advances and Subsistence Travel * Controlled media equipment, Stationery, Pool Vehicles * Assisted with Reception duties and travel request when needed * Was trained to be part of Project Opportunity (to train std Bank and Customer on Window * and Netscape) * Assisted IT Multimedia Consultant with facilitating in the classroom with Web Based training * 1998 * Training Centre general Secretarial Duties * PA to Training Manager, Co-ordinate all Training and Training venues
training and development manager
securitas
Management of Training and Development, as well as Recruitment
Education
commercial high school
commerce
michelle ferriera's Contact Information
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