
michelle dole
senior vendor manager
About
A business professional with over 20 years of experience. Excels at leading diverse teams, coordinating and managing projects, and providing excellent customer service. Offers strong decision-making, communication, employee management, project leadership, and problem resolution skills.
united states
shawano
insurance
leadership, analysis, training, project management, databases, problem solving, process improvement, cross functional team leadership, business analysis, visio, business process improvement, change management
Experience

senior vendor manager
humana

business analyst
blue cross blue shield of wi

credentialing specialist and medical assistance hmo representative
community health network
Maintained and enrolled new and existing physicians with statewide insurance companies to ensure payment of hospital and clinic services. Update physician information in hospital database. Ensured physician license's, DEA certificates, and malpractice information is current. Analyzed contracts and worked with insurance companies to verify proper and timely payment of claims. Worked with Medical Assistance HMO's to ensure proper processing of patient claims. Notable Achievements: Created a physician credentialing database which helped assist in the maintaining of current physician credentials Worked with insurance companies to set up online physician credentialing applications which sped up the credentialing process Established relationships with outside insurance companies to ensure proper payment of claims per each companies contract with the hospital

supervisor
unitedhealth group
* of Licensing (Licensing and Commissions Department) * Supervised 6 licensing specialists and participate in corporate and department projects where licensing of agents is involved. Monitored specialist activity on a daily basis to ensure department standards are being upheld. Served as a contact for outside vendors in regards to software the licensing department used on a daily basis. * Notable Achievements: * Established and implemented guidelines for renewal of agents state appointment fees * Assisted in establishing legal guidelines for review of agent contracts- also assisted in creation of a new multi-company agent contract * MICHELLE ANN HUSMANN
Education
university of illinois at chicago
criminal justice
marquette university
psychology
michelle dole's Contact Information
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