Michelle Cheng

- Business Management: Manage Customer Service Team, collaborate with internal stakeholders and external Service Providers to implement new business initiatives and for business operation enhancement on existing products and services to rectify system issues, to optimize business efficiency, and to improve client experience - Framework/ Policies Development: Establish product management framework, suitability framework, investment products and financial services operating procedure, customer service and dealing operating procedure, and coordinate with IT, Operations, Compliance for implementation

- MIC/ RO: Oversee customer service, investment product and financial services offering as Manager-in-charge (“MIC”) and SFC Responsible officer (“RO”) Type 1,2,4,7 of Wealth Management - Fintech & Retail Business Unit - Department Management: Establish business development strategy, implement business development plan, manage budgeting, and human resources of the business unit; liaise and cooperate with Compliance, IT, Operations, Risks, Treasury, Finance, Strategy, Audit and headquarter counterparts for all matters of the Business Unit

- Products/ Services Development: Establish and implement business development strategy on investment products and financial services for retail and Professional Investors clients via Huatai’s wealth management platform/ APP Zhangle Global (漲樂全球通/ “QQT”) with key delivery includes: mutual funds distributions, Professional Investor products distributions (高端理財), cash management service Cash Pro (樂盈寶), Robo Advisory service (樂投), Fund Pro (定開理財) - Business Promotion: Created and produced marketing content for products and services on the platform; support product promotion and brand marketing campaigns representing the platform in conferences, forums, broadcasts

- Licensed Representative: Established pipelines and implemented business strategy as Type 9 Licensed Representative (“LR”) by originating business development of CMSC - CMSC (CE No. BMW 996) is a SFC Type 4 (Advising on Security) and Type 9 (Asset Management) licensed entity providing investment products and financial services to clients (http://www.cms-cp.com/) - Products Development: Developed, structured, and marketed cash management investment products including fixed income fund, foreign exchange fund, and introducing financing deals

- Business Management: Partner of VAM Advisory, a one stop shop consulting firm providing business development services including business strategy, operation, compliance, risk management and monitoring advisory; establishing framework and procedures; ongoing policy and documentation review; remediation action execution and follow through (https://www.vamadvisory.com/) - Consulting Services: Provided business operation support services tailored to clients’ need and budget, including establishing business stratgey, providing operation efficiency enhancement solutions, implementing business plan, compliance consulting and remediation support services, regulatory license applications, recruitment, marketing and promotion etc.

- ALCO/OPCO: Managed Treasury department, chaired Asset and Liability Committee (ALCO), as active voting member in DB HK Operation Committee (OPCO) for Deutsche Bank Hong Kong branch (DB HK) overseeing financial position and business development of DB HK to ensure compliance with regulatory requirement, company policies whilst aiming to enhance business operational efficiency; respond inquiries from HKMA and SFC - FTP/ Liquidity/ Liquidity Pool Management: Developed, implemented, and regularly reviewed the Fund Transfer Pricing (FTP) and Liquidity Management framework and methodology to enhance cross business units cost allocation efficiency; managed liquidity pool trading and liquidity account to provide funding need for Business Units; coordinated with IT, Risk, Operations, and Business Units on system development and implementation

- Trading Desk: Set up Commodity Complex Risk Trading desk in Asia; marketed, structured, priced, executed, and risk managed commodity and FX hybrids derivatives structured products and index products derivatives for private bank clients, asset managers, financial institutions, and corporate clients; generated on average EUR 10mm+ revenue per annum - Business Development: Developed cross assets structured product business strategy, implemented business plan, and managed budget to achieve revenue target; represent the global commodity and hybrid business unit in APAC

- Product Solution/ Development: Generated trade ideas and provided structured product solutions based on clients’ need; designed and established hybrid structured products with Analytic Team; launched and marketed new products with Sales - Trading: Managed front to back trade and deal execution, performed return analysis and risk assessment by liaising with stakeholders; on going post-trade performance monitoring and analysis - System Development: Coordinated with IT and Quantitative Research team for trading and operation systems and analytics enhancement implementation

- Product Structuring: Structured, priced, marketed, and executed commodity and FX hybrids derivatives for private bank, asset managers, financial institution, and corporate clients - Product Marketing: Prepared pitch books and marketing materials for new products and focus structures - Trade Executions: Pre and post trade management to ensure efficient execution, smooth settlement and timely attention to client requests

minor in Civil Engineering (Environmental Engineering)