Michele Hill
Practice Vice President @ Avaap
About
Higher education professional focused on bringing people, processes and systems together. Over 10 years of experience leading consulting teams and clients through student information system implementations for Workday Student and PeopleSoft. More than 19 years of experience working directly in higher education at a community college, large public undergraduate, and graduate institution.
United States
Memphis Metropolitan Area
Information Technology & Services
Software Implementation, Sales Processes, Email Marketing, CRM databases, Social Media Marketing, Admissions, Academic Advising, Retaining Customers, Student Recruiting, Student Affairs, Student Development, Student Engagement, Higher Education, PeopleSoft, Career Counseling, Academic Administration, Student Leadership, Resume Writing, Adult Education, Residence Life
Experience

Peoplesoft Functional Consultant
Ciber
Greater Chicago Area
PeopleSoft Campus Solutions - Academic Advisement/Transfer Credit Functional Lead.

Associate Director, Admissions
DeKalb, IL
Manage inbound/outbound call center of 15 employees. Ability to analyze and query data from CRM to find target audiences for specific communications via e-mail and telephone. Created and implemented communication plans. Oversaw all communications via print, web, and social media. Developed strategic messages for e-mail, phone, and text campaigns.

UNIV 101: University Experience, Instructor
Provide instruction and guidance to 22-25 freshman students each fall term. Consistently receive above average course and instructor effectiveness scores. Mentor and resource to many former students.

PeopleSoft Academic Advising Coordinator
Graduate School
Functional Lead for the PeopleSoft Academic Advisement Module. Designed and implemented first ever degree progress report for graduate students at Northern Illinois University. Wrote PeopleSoft queries to extract data regarding specific populations of graduate students for reporting. Trained staff and developed communication tools to share new policies and procedures.

PeopleSoft Academic Advisement Coordinator
Registration & Records
Functional lead for Undergraduate PeopleSoft Academic Advisement module for Northern Illinois University. Maintained and developed degree progress report for 128 majors/minors and 85 emphases. Wrote queries and extracted data. Created job aides and training materials for staff.

Admissions Records Officer
Registration & Records
Admitted/denied transfer students based on evaluation of course work. Processed course exceptions, waivers, and transfer credit adjustments for students. Developed thorough understanding of academic policies and procedures to efficiently serve advisors and students.
Michele Hill's Contact Information
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