Michele Longhurst

Coordinator / Scheduler | Administrative Professional

About

As a Coordinator, a Scheduler or an Administrative Professional, I am known for: • Increasing Productivity • Improving Teamwork • Providing Outstanding Customer Service • Providing Outstanding Administrative Support As a Coordinator / Scheduler, I provide a proactive review of the production schedule and efficiently process revisions based on business needs. I utilize my exceptional communication skills to update teams on the schedule status and to provide high levels of customer service internally and externally. I am a trusted partner. I monitor the workflow of accounts to identify options to increase efficiency and reduce costs. I am discrete in handling confidential matters. I consider myself a hands on leader with experience in all phases of project coordinating. I also have extensive experience in providing administrative support to leaders and teams. In this role I utilize my strong organizational, technical and interpersonal skills and my exceptional communication skills to interact with individuals at all levels. No matter what - I provide superior customer service, and improve teamwork. I am resourceful and am able to multi- task and prioritize effectively and efficiently. I have a lot of experience with travel arrangements, expense reports and many other reports. I can be reached through LinkedIn or at longhurst@comporium.net.

Country

United States

City

Fort Mill

Industry

Banking

Skill

Microsoft Office, Project Coordination, Scheduling Proficiently, Customer Service, Customer Satisfaction, Efficiency, Cost Reduction, Productivity, Communication, Confidentiality, Proactive Monitoring, Leadership, Microsoft Excel, Process Scheduler, Budgets

Experience

Coordinator / Scheduler | Administrative Professional

Ensuring Increased Efficiency and Customer Satisfaction – internally and externally

2016 - Present · 10 yrs

I am searching for a company that needs a dedicated and hardworking Coordinator / Scheduler | Administrative Professional who enjoys working with, or leading teams. I pay close attention to detail and make sure that projects run the way they were planned. I would welcome the opportunity to talk with you about how I can make a positive impact on your company.

Scheduling Coordinator

Masco Corporation

2013 - 2015 · 2 yrs

Charlotte, North Carolina Area

Manufacturer of 3 nationally recognized cabinetry brands, KraftMaid®, Merillat® and QualityCabinets®. As a Scheduling Coordinator, I coordinated and scheduled our daily installs based on installer’s availability and location. I would maintain a scheduling spreadsheet to deliver high levels of customer satisfaction using various databases (Build Pro), email and phone calls. I worked with MI Homes, True Homes, Lennar, DR Horton, Shea Homes, Bonterra Builders, Schumacher and other homebuilders. I also managed layouts and pay sheets, provided month end reporting, and closed tickets in Oracle. I am proficient in Build Pro and Excel. Here are a few of my accomplishments: • Communicated effectively with superintendents, installers, and warehouse to insure daily accurate installs. • Reported accurate work completions and assignment status and provided follow up to ensure job completion and customer satisfaction. • Known as “the Go To” person by consistently demonstrating ability to research and resolve product issues. • Maintained scheduling database and analysis using multiple applications and communication ensuring client installation on the correct date and reducing costs for unnecessary delivery and pick up.

Administrative Assistant and office Coordinator

CTA Builders

2012 - 2013 · 1 yr

Fort Mill, South Carolina

Service-Disabled Veteran Owned Small Business (SDVOSB) specializing in general contracting. In my role as an Administrative Assistant and Office Coordinator, I organized and processed all payroll records. I managed and stored multiple documents including E-Verify. I exceled in my role as the liaison between the field and the office. Additional duties had me process and maintaining data for reports to the field, and OSHA and budget documents. I acted as the primary employee for all office functions including bonded Certificate of Insurance payment applications. I processed and maintained hours report and budget reports to field and OSHA. Here are just a couple of my accomplishments: • Created and implemented system for payroll and new hires ensuring correct pay paycheck and onboarding new employees quickly and effectively. • Proactively called different trades to get pricing for new projects to ensure best pricing.

Business Development Coordinator and Administrative Assistant

ArrowPointe Federal Credit Union

2007 - 2010 · 3 yrs

Fort Mill, South Carolina

Here, as the Business Development Coordinator and Administrative Assistant to CEO, my primary function was Marketing and Business Development. I promoted the bank through community events and projects. I managed the bank database and website and developed monthly reports and maintained diversified portfolio of bank assets. I provided exceptional administrative support to our CEO. I provided marketing, community service, administrative, and building membership portfolio. Here are a few of my accomplishments: • Selected to attend Leadership of York County (a Chambers of Commerce of York County program) which provided personal leadership development. • Organized CEO by providing complete reorganization of files and office including confidential information which increase CEOs productivity and focus.