michele roveda

trading and business development

Country

italy

City

legnano

Industry

banking

Skill

microsoft office, assistenza clienti, microsoft excel, leadership, microsoft word, public speaking, problem solving in situazioni critiche, self organization

Experience

trading and business development

trading and business development specialist

finecobank

2014-7 - Present · 12 yrs 3 mos

* FinecoBank SpA is the top direct bank in Italy and the n°1 broker for number of executed orders. The bank offers a full set of brokerage, investment, banking and credit services to over 840.000 accounts, with € 35 billion assets. * FinecoBank was founded in 1999 and is based in Italy. It is a subsidiary of UniCredit Group SpA. * Trading and Commercial Development Specialist in the CRM Department, I’m in charge of: * Providing customer assistance via email and telephone to ensure high level customer satisfaction * Cooperating with colleagues and the team leader in order to optimize the End to End process of customer management * Handling specific commercial promotion issues collaborating with all the company departments * i've got a strong motivation for working in HR Management Area. * I got Master Specialization in HR Specialist at Sole 24 Ore Business school and I feel naturally worn for this Area and people relationship. * Actually, i'm looking for a company or a bank that allow me to work in HR Department with possibility of professional growth.