Michel Dubord

WorkCentre (Intranet / 15 Websites / 200+ Webpages), Intranet, integrated with Active Directory, to manage needs and processes for following departments and groups: Product Lifecycle Management - Measure and photograph new products; identify and locate products in the warehouse to improve productivity. - Send products for destruction or donation and recover the duties paid at customs (Duty Draw Back). - Configure products in the Warehouse Management System (WMS) to provide the needed information for grouping and storage regulations. Shipping - Product name plates on shipping lines and integration into the shipping system to identify product location. This provided a 20% increase in accuracy while picking orders. Inventory - Floor stock accuracy and stock level warnings to make sure that the representative’s order would be fulfilled and decrease the number of shorts. - Identify discrepancies between systems to make sure that all the systems were communicating properly and therefore helping the finance department with inventory reconciliations. Script Launcher - Over 100 data extractors for users, to help them with their tasks and impacts most departments at Avon. Receiving - Identify receptions with purchase orders to generate labels with barcodes improving the reliability and accuracy of receptions and inventory. - Process improvement for inspection and controlled products. - Identification of rush products needed on shipping lines based on inventory levels, orders, trends, and estimates. Quality Assurance / Regulatory Affairs - Inspection and Controlled products to ensure that all federal drugs regulations are respected and applied.

Avon Report Centre (Website) Salesforce replacement to help field managers and leaders support and oversee their teams with: - 200+ exportable reports and dashboards for 10+ account types. - Analytics reporting on 25+ KPIs to review their team performances. - Analytical sales trees help understand their strengths and weaknesses. - Integrate with SAP and Oracle data warehouse to capture needed data and real time appointments / sales updates to manage their day-to-day activities. - This website was migrated to AWS in 2021.

Sales initiatives (Projects), 2008 – 2024 - Build in-house Report Dispatcher (Crystal Report) and Mail Drop Zone (SMTP) to automate report generation and email distribution (Windows Services). - Develop solutions for sales to manage time consuming / overly onerous incentives to integrate in the existing Avon eco-system. - Process the sales data and provide commission reports. - Generate SAP credits for representatives. - Generate program summary reports for managers to review performance. Integration of the Fruits and Passion brand to the Avon Ecosystem (Oracle Development) 2020 - Modify Work Centre and product management processes to add the "Fruits and Passion" brand to a new logical warehouse. This provided a consistent and robust process between companies and an ease of integration with the new employees. Avon Academy - Rallyware (Oracle Development / Windows Service), 2019 - Generate user access, sales and MLM information to the learning system for the representatives, leaders, and Avon employees. - Realtime creation of users when new representatives are appointed, Rallyware REST API. This provided access to the system within 15 minutes. Meritocracy (RESTful Service / Windows Service), 2018 - Build a RESTful service so that the company’s eCommerce websites (Avon.ca) can receive the leader for which the new representative will be assigned at the time of the appointment. - Assign new representatives to leaders based on MLM requirements, age, language, and distance. - Build Windows Service to gather Google Geo-Location for new representatives to calculate distance. HubSpot (Windows Service / REST API), 2015 - Build configurable process to gather form-submitted data from HubSpot with the RESTful API for the “New Leads” and “Preferred Preview” programs. Product flow integration JD Edwards EnterpriseOne (Oracle Development), 2011 - Integrate product flow process between JDE, Warehouse management, Receiving and Shipping.

1997 - Office Control 9001 (Windows Application) • Document Management tool to help with ISO9000 certification 1999 - PM Office (Java Website) • Web based Project Portfolio Management (PPM). Sold to IBM in 2004. • Developed the integration In and Out of Microsoft Product

Computer Software for management