Micheal Alabi

• Manage end-to-end recruitment process of key talents within the specified turnaround time. • Ensure all recruitment policies, procedures and techniques are adhered to and are in line with competency-based selection standards. Identified and recruited candidates for companies across Engineering, Commercial Banks, Fintech, Legal, FMCG, IT, Construction, and Hospitality industries. Maintain a pool of applicants/talent to fill vacancies at entry and experienced hire levels. • Conduct searches, Shortlist applicants, Interview Candidates, Select and Deploy Staff. • Carries out onboarding exercises for selected candidates. • Ensuring business relationships are sustained and clients satisfied. • Developing a good understanding of clients’ companies, their industry, what they do, and their work culture and environment to determine the proper fit of potential candidates. • Coach candidates on interview skills • Carry out CV rewrite training for candidates. SKILLS: Microsoft Office Suite,ATS,Interviewing, Boolean searching,CV revamp, Head hunting,,Technical Recruitment,Onboarding.

I carry out reconciliation of inventory, control clearing and billing with MasterCard, Interswitch and the likes Maintain financial accounts by processing customer adjustments in a professional manner. Promptly respond to customer enquiries in person or via phone, email, mail or social media. Increased customer base by 30% during the year 2018 due to the delivery of quick service. Ensure product functionality and implementation by carrying out product test and communicate feedback to my Team lead. Quickly and efficiently open customer accounts by accurately recording account information.

Kept records of customer interactions, processed customer accounts and filed documents. Collaborated with the team to quickly resolve customer complaints with the purchase electronics. Effectively managed approximately 100 incoming calls daily. Received 97% satisfaction rating from customers after completed phone or video calls.

versatile in financial reporting, financial auditing and financial budget as well as experience in billing and reconciliation