Michal Filip Kowalik, PhD

Tech To The Rescue is a global platform that matches tech companies with non-profits to help social impact organizations around the world implement digital solutions to scale up their influence. We believe there are not enough technology resources in the social world.

Partnership Leaders is a vetted industry association for Partnerships, Channel, Alliances, and Business Development professionals to collaborate with peers, meet target partners, and accelerate their partnership programs.

Shaping Yext’s international growth strategy and GTM execution in the AI era, including driving organic and non-organic growth initiatives. Yext empowers businesses to manage their digital presence across hundreds of platforms, and with Scout, we deliver actionable intelligence that transforms how companies engage customers worldwide.

In my interim role, I managed the French sales team, concentrating on territory planning and refining sales processes.

Yext is an industry-leading software tool designed to manage a business’s location-related information on a multitude of directory websites throughout the Internet. The key to business citation management is ensuring there are relevant, accurate listings in place for your business, and Yext is designed specifically for this purpose.

Pavilion is powered by an international community of sales, marketing, RevOps, and success leaders from the world's fastest growing companies. Together, we teach new skills, forge meaningful connections, and help our companies grow. I'm a part of London hub.

Twilio is a customer engagement platform used by hundreds of thousands of businesses to build unique, personalized experiences for their customers. At Twilio.org we are using the same technology to make this world a better place. And we're doing it in a financially sustainable way for both sides. - Hired and built a highly performing team from 3 to 11 across all the continents, implemented quarterly OKRs, built a culture of “radical candor” and kept ourselves honest by improving our work with every iteration. - Accelerated the results of my line of business by a factor of x7 (north of $50M) within 2 years by building strategic project pipeline across several players in the international non for profit, healthcare and education sector. - Led Twilio’s crisis response to the Russian invasion of Ukraine, I have co-led Twilio’s response to Covid-19 pandemic. - Active member of the Digital Innovation Grants committee distributing $2M+ of funds across most promising organizations. - Presented with numerous awards and recognitions from C-Suite members, I've been candidate for President's Club '22 and '21. Team members were part of President's Club '21. Position eliminated due to the company-wide layoffs March '23. Key partners & customers: United Nations, International Federation of Red Cross, Norwegian Refugee Council, Save The Children, Gavi, Christian Aid, AgeUK, Debt Free London, Greenpeace, Ministries of Health across several countries Key technologies: Microsoft, WhatsApp, META, Salesforce, Blackbaud, GCP, Google, Telerivet, AWS, SMS, Contact Centre, Communications, IoT, eSIM, SIM, React, Python, IVR, SaaS

- Started social impact business for Twilio.org outside North America - created pipeline generation process, structured addressable market (installed base & greenfield) - Scaled Twilio's revenue and social impact (reach of technology) from sub $1M by nearly x10 with $8M in the books at the end of the tenure. - Built internal consensus on social impact Subject Matter Expert rules of engagement with the general go-to-market teams, Build basic processes, playbooks and sales operations. - Started building social impact team - hired first Soultion Architect and Account Executive in the region. Key partners & customers: British Red Cross, International Rescue Commitee, NHS, AgeUK, UNICEF, Migam.org, Zing, CIPTEX, FoodCloud

With its first version released in 2015, Minit has developed a powerful Process Mining tool with advanced process enhancement capabilities. Features like hierarchical visualization, the simulation of “what if” scenarios and interactive, Qlik-based dashboards deserve special attention. - Created high-performance, segmented and organized sales engine of 7, external hiring (both direct and indirect) - Initiated Partner Sales strategy implementation with sales projected over 60% of the entire mix of sales by the end of 2019. - Integration of inbound marketing and direct sales into the sales engine, introduction of SDR lead qualification and demo-to-closing specialization for BDMs. - Other sales management accomplishments: preparation & maintenance of sales kit, documenting prospect and customer qualification establishment & maintenance of sales-product / sales-marketing feedback loops. Maintenance of managerial / peer review cadence. - Active participation in succcessful Series A fundraising.

I was driving the growth of joint non-core (non-run-rate) business, growing a portfolio through partner sales, sales accelration and innovative marketing initiatives and exceeding my quota by 135%. Key Accomplishments: - Met and exceeded strategic goals by aligning external stakeholders within simple and programmatic sales engine in constant course-correct mode. - Led business development, coaching and managing sales team and communicating status to executive team, correcting course based on hard data and long-term strategies. - Developed fully working alliance sales model with justified ROI, recognizing top priorities and building high-performing virtual team which involved executive level engagement across all accounts from CEO and CXO office to regional VP and GM representatives. - Participated actively in key events, delivering “better together” keynote presentations at industry-wide international summits and conventions.

I maximised segment sales of Intel-based ASUS devices, driving revenue in the fast-growing gaming market with a market share of 60% by delivering high margin and short-lifecycle products. Key Accomplishments: • Cultivated exceptional customer relationships, providing active on-site support for Russian branch during 2015 market collapse, growing market share by 20% in a -50% y/y market. • Planned and defined stage presence for new ASUS technologies (mobile phones, gaming) in collaboration with VP.

I drove change within the EMEA executive team whilst assuring smooth daily operations, leading quarterly and annual planning for the EMEA 1000+ sales and marketing team. Key Accomplishments: • Collaborated closely with VPs, providing thorough statistical analysis to encourage business growth. • Designed and expanded EMEA-led “Innovation in Practice” program supporting 25+ company-wide projects.

Developed statistical models to understand future markets and develop consultative sales strategies with sales and marketing professionals; ongoing analysis of large datasets; development of enterprise-grade BI solutions. Earned PhD in statistics through three-year program. Chaired EMEA Market Statistics Consortium (HP, Dell, Lenovo, IBM, ASUS, ACER, Microsoft). Key Accomplishments: • Prepared quarterly processing of big data through various statistical models (regression, clustering, forecasting) with constantly expanding portfolio of markets. • Built ground-work (datasets, algorithms, processes) for Machine Learning and Artificial Intelligence applications within sales & marketing organization. • Created innovative sizing and forecasting strategies– new lines of business, broader country coverage (including Africa), and new IT tools.

Marketing information systems are widespread in contemporary companies. Various solutions have been implemented in order to help sales and marketing organizations in their day-to-day business. However, decision makers repeatedly ask the following question: “Did implemented systems positively influence the competitive advantage of the company?” The purpose of this dissertation is to answer that question as well as to build a unified model for marketing information systems (MIS) that can be implemented in various companies across the information technology (IT) industry and beyond.