michal dostál

* Managing one-off teams on matrix principles * Responsible for corporate strategy about market potentials (e.g. sector, region, foreign activities) * Market monitoring and communication of competitors steps / intentions * Leading customer insight (experience) projects – responsible for delivery and presenting outcomes (with recommendations) to senior segment management * Preparing HR development concepts for bankers (soft-skills, coaching, etc.) * Handling and defining of business requirements for changes & innovations through the entire range of products, processes and external applications * Coordinating educational & PR seminars and a formal events for customers

* Product (mostly tailor-made) supporting to bankers who serve big corporate customers (with annual turnover exceeding CZK 300 mln) * Leading customer insight/experience projects – supervising market researches/focus groups, presenting outcomes, establishing internal process for gathering customer feedbacks and follow-ups * Responsible for segment product yearly incomes – Deposits, Financial markets and Asset management * Financial market product management (eSales strategy, products improvement, marketing * internal/external (ATL/BTL), defining methodology, preparing learning courses and seminars for customers) * Responsible for implementation of financial market regulatory such are MiFID and EMIR within segment branches * Deposit (incl. Current accounts) product management (setting up strategy and pricing, defining methodology, product improvement, negotiation with ALM about investments) * Looking after to reach segment Basel III target (NSFR) * Marking out strategic context to Asset management

* Responsible for preparation of strategic concepts (TO-BEs) for direct channels/innovations and identifying gaps * Looking after business requirements, structure and concrete business vision * Finding synergies among projects * Preparation project portfolio planning (multi-year planning) * Responsible and leading internal feasibility studies * Involvement in preparation bank bids (RFP / RFI) for government and commercial subjects * Identifying business impact of the change (client relationships, processes, organization, tools) * Processes analyses and improvements * Implementation/keeping multi-brand a multi-channel principles * Negotiation with application/service suppliers * Evaluating of project business value * Being a business counterpart for IT architects

Spending short-internships in different bank departments - Soft-skills courses (projects leading, process improvement, measuring process efficiency, negotiating, etc.)

Teaching and testing students - Preparing syllabus

Making offers and deals, responsible for new operators coaching - Dealing with foreign customers

Activities and Societies: a member of buddy system in UHK (http://www.buddyhk.cz/) - student association looking after foreign students who temporarily came to study UHK