michael gibson

transportation specialist

About

My talents include acquiring corporate and competitive intelligence from an extensive collection of sources, finding the relevant facts, and compiling carefully crafted synopses that aid in personal and corporate information management. More than just Market and Competitor Analysis, Competitive Intelligence provides a comprehensive view of every dynamic influencer affecting the corporation. In the vernacular, you could say I find the patterns and connect the dots to provide a clear picture of what is happening now, so an accurate forecast can be used in strategic decision making. Specialties: Competitive Intelligence, Project Management, Social Media, Public Relations, Brand Management, Creative Writing, Strategic Marketing Planning, Marketing Research, Marketing Analysis, Strategic Business Planning, Marketing Campaigns

Country

united states

City

wyoming

Industry

market research

Skill

public relations, social media, marketing strategy, strategic planning, customer service, management, team building, public speaking, creative writing, social networking, sales, crm, online marketing, marketing communications, social media marketing, nonprofits, leadership, event planning, fundraising, copywriting, training, market planning, email marketing, strategy, competitive analysis, marketing research, research, blogging, editing, marketing management, facebook, market analysis, customer relations, writing, strategic communications, journalism, brand development, direct marketing, lead generation, community development, community outreach, b2b, content development, leadership development, content strategy, storytelling, press releases, marketing, business development, advertising

Experience

design consultant

the tile shop

2006-8 - 2007-12 · 1 yr 5 mos

Aid clients in final design of projects and selection of materials. Provide support in overall project management.

assistant lead

kohl's department stores

1999-6 - 2002-8 · 3 yrs 3 mos

Set work schedules, maintain proper signage, open and close store, train new employees on proper POS skills.

senior youth treatment specialist

wedgwood christian youth and family services

1987-4 - 1998-7 · 11 yrs 4 mos

Assist in group therapy, manage daily treatment plan for individual clients, train new staff and interns, administer medications.

freelance writer

businessintersection.net

2009-11 - 2014-5 · 4 yrs 7 mos

Articles for Yahoo Contributor Network, Web Content, Website analysis.

transportation specialist

health care associates transport

2019-2 - Present · 7 yrs 8 mos

product procurement

home repair services

2002-8 - 2004-12 · 2 yrs 5 mos

* Procurement * Initiated new relationships with donors that resulted in increased awareness of the program to current and new contacts, adding 800 new contacts * Created and maintained a customer relationship management database that increased flow of material procurement by 20% annually and decreased waiting time for pick up. * Maintained relationships with current donors and expand upon them * Tradeshow booth design (7 shows per year). * Developed marketing strategy for Builders Abundance that gained over $2 million in donated materials. * Implemented strategic marketing plan for Builders Abundance increasing business participation by 20%. * Access new and innovative materials for use in Builders Abundance increasing our client's options.

contract sales support

betzdearborn

2000-1 - 2001-1 · 1 yr 1 mo

* Accounts payable clerk Ford Sharonville facility - tier 2 suppliers * Order-to-Cash tracking for standard and contract accounts * Collected over $750,000 in delinquencies from bankrupt AK Steel * SAP experience in order processing, inventory management, accounting * Supported sales efforts of 36 field sales representatives in 3 states at one time. * Receive orders from clients and field sales personnel and transfer to forms for CSR order entry. * Coordination with production plants and logistics for on time delivery of product

competitive intelligence analyst

businessintersection.net

2014-4 - 2014-9 · 6 mos

Strategic Analysis, Collection of Information from primary and secondary sources, Presenting comprehensive reports, Project Management

facilities lead supervisor

ymca of greater grand rapids

2006-10 - 2009-8 · 2 yrs 11 mos

* Complete daily and monthly project checklists * Direct diverse team in performing daily maintenance tasks * Perform daily, weekly, monthly, and yearly preventative maintenance of pools, hot tubs, and boiler * Submit daily communication plans * Initiate and manage projects, communicate progress with Director and Property Manager

real time analyst

dialog direct

2014-9 - 2015-12 · 1 yr 4 mos

* Coordinate appropriate staffing allocation and availability of call center staff in order to achieve service level objectives. * Monitor site to ensure optimal staffing levels. * Adjust intraday forecasts derived from understood business drivers to determine required staffing levels by projecting call volumes, call duration, and required staffing levels using current trends and historical data. * Administer volume contingency action plans as deemed necessary and appropriate. * Run and analyze reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goals. * Facilitate real-time discussions with necessary stakeholders. * Complete root-cause analysis to determine and quantify reasons for forecast variance and recommend changes to enhance forecast accuracy and effectiveness. * Key daily exceptions requests, update schedules and respond to escalated issues and ad-hoc requests. * Ensure that all reports originating from the department are accurate and reliable.