michael steen

associate network operations center specialist

About

Specialties: Networking, desktop support, server management, Active Directory Feel free to connect with me (LION) and request my resume.

Country

united states

City

lawrence

Industry

information technology and services

Skill

active directory, network administration, troubleshooting, networking, technical support, comptia network+ certified, comptia network+, itil v3 foundations certified, saas, request tracker, windows 7

Experience

associate network operations center specialist

xantrion

2015-1 - 2016-11 · 1 yr 11 mos

Monitoring and automation for 1000+ Windows servers and a handful of nix boxes. VMware, N-Central, ConnectWise, Powershell, .bat, and bash. Veeam and AV Defender (BitDefender) PuTTY to my first Solaris experience, as well

computer and network technician

kki technologies

2007-3 - 2009-1 · 1 yr 11 mos

In-house and on-site computer troubleshooting and repair. Remote support and network configuration/implementation for businesses of all sizes in the southeast Kansas/northern Oklahoma area.

desktop and customer support specialist

livetext, inc.

2009-6 - 2013-7 · 4 yrs 2 mos

Network, desktop, and server maintenance and support along with customer support for an education-related web application.

technical support intern

terraworld

2006-10 - 2007-5 · 8 mos

Internship providing technical support for the customers of an ISP. Terraworld, Inc. has since been purchased by Valnet, LLC.

Education

coffeyville community college

2006-1 - 2007-1 · 1 yr 1 mo

Completed a technical certification then went on to earn an Associates of Science degree. Activities and Societies: Phi Theta Kappa, Business Professionals of America