
michael higgins
senior applications administrator
About
I have over 20 years of work experience in corporate IT as a software developer, technical lead, 3rd line technical support lead, technical business analyst, product owner, and manager. I have experience in every stage and many roles in the software development life cycle. I am an independent problem solver with a strong focus on customer service. My greatest strengths are my analytical and problem solving skills. I am currently attending courses to earn a Data Science Professional certificate from HarvardX.
united states
houston
information technology and services
business intelligence, oracle, software development, databases, analysis, database design, data analysis, c#, vb.net, sql, pl/sql, microsoft sql server, sql server, visual studio, internal controls, .net, ssrs, web services, agile methodologies, xml, powershell, software deployment, deployment automation, devops, software quality assurance, team foundation server, team leadership, software development life cycle, scrum, data modeling, transact sql, web applications, visual basic, olap, technical support, microsoft office, microsoft excel, business analysis, management, leadership, project management, real time data, windows server, internet information services, visual studio team system
Experience

senior applications administrator
the university of texas health science center at houston

programmer analyst
systems integration group
* Database administration with Access 97 and Oracle 7.3. * Worked with exploration sites to develop business rules of and functional design for the embedded systems Year 2000 compliance-tracking database and application used by company to track testing and compliance of all automated systems. * Helped create new data model for the embedded systems Year 2000 application. * Worked as a member of the development team in the enhancement of existing year 2000 inventory tracking tool for applications so that it could be used for embedded systems using PowerBuilder 5.0 Enterprise edition. * Embedded systems hardware and software research. * Altered application and database to meet growing need of information. * Designed and updated reports and queries.

it contractor
shell
On contract at Shell through Precision Task Group, working on the development and support of pricing applications used by shell for retail, aviation, and commercial gasoline sales. Tasks include data analysis, requirements analysis, design, development, testing, and change management.

programmer analyst
starbucks
Tasks included integration of Oracle General Ledger and Oracle Financial Analyzer, development with Visual Basic, VBA, Access and Excel, data analysis, data modeling, dimensional modeling, architecture, design, development, implementation, administration, data validation, testing, report design, and support. Validated aggregation and calculation for Balance Sheet and P&L reports. Business and technical process flow documentation.

it contractor
kraft foods group
Worked with Kraft supporting their financial budgeting and planning application. Tasks included development and testing of modules in Oracle Financial Analyzer and Oracle Express, data analysis, performance enhancements, and system administration. Validated aggregation and calculation for Balance Sheet and P&L reports. Business and technical process flow documentation.

programmer analyst
dell
Technical Lead for the development and support of client-server multi-dimensional OLAP Business Intelligence tool used in demand planning and sales forecasting. I designed and implemented creative and sustainable (manageable and flexible) solutions, extending the tool’s functionality far beyond the out-of-the-box capabilities. Provided technical guidance to other developers. Requirements Analysis, Leadership Oracle Financial Analyzer, Oracle Express (now Oracle OLAP), UNIX, Windows, Oracle OLAP DML (Oracle Express SPL at the time), Oracle 11g, PL/SQL, UNIX Shell scripting, Visual Basic, Excel, VBA, VBScript

senior software developer
transocean
Developed software used in budgeting, bidding, management, and performance analysis of turnkey well projects for ADTI. My role on the team was informally as product owner under my manager who was the product/program manager. My focus was working with the SMEs, stakeholders, end users, and developers to define requirements for the system. I was involved in gathering and refining business requirements, writing user stories, prioritization of work, report development, new application functionality development, data modeling, database development, ETL development, testing, training, and support. Development of software used to create maintenance plans for rig equipment. C#, VB forms, SQL Server 2008, SQL Server Replication, SSRS, SSIS, WPF, MVVM, Prism. Agile, Scrum

product owner, manager, software developer
pds americas
Product Owner/Manager responsible for deployment automation, development infrastructure, and 3rd line technical support for a complex system used for real-time monitoring of drilling operations, and performance optimization analytics. The software we were deploying, and providing technical support for, was a combination of web applications, services, and desktop software used in the capture, transfer, and analysis of drilling data for real-time operations monitoring, and drilling performance optimization. C#, .net, PowerShell, WIX, WPF, SQL Server 2014, SSIS, PI, Kongsberg, IIS, Windows Server, Amazon Cloud Servers (AWS), Amazon Cloud SQL Server (RDS), Visual Studio 2017, TFS, VSTS, GIT, NuGet, WITS, XML, WITSML, Agile, Scrum, Kanban.
Education
austin community college
art institute of houston
michael higgins's Contact Information
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