michael mcknight

michael mcknight

assistant service manager

About

Car Guy~Leader of Consequence~Managing Partner Meineke #2489~ “Pressure can bust pipes, but it also can make diamonds.”

Country

united states

City

elk grove

Industry

automotive

Skill

customer satisfaction, sales, profit, customer service, team building, management, vehicles, leadership, customer retention, sales management, warranty, operations management, automotive aftermarket, sales process, team leadership, negotiation, parts, dealers, automotive repair, retail, dealer management, process improvement, coaching, sales operations, purchasing, inventory control, forecasting, tires, fleet management, automotive parts, hiring, mentoring, service management, supervisory skills, fixed operations, team management, customer relations, income statement, reynolds and reynolds, nissan, selling, p&l management, powertrain, automotive electronics, problem solving, teamwork, consultative selling, motorsports, dealer track, budgeting

Experience

norcal automotive group

service advisor

norcal automotive group

2019-6 - Present · 7 yrs 4 mos
meineke

general manager

meineke

2015-5 - 2017-11 · 2 yrs 7 mos
icahn automotive

service manager

icahn automotive

2014-1 - 2015-1 · 1 yr 1 mo

Retail Service/Sales Manager at Sacramento's number one location for all your performance parts, service, and auto repair needs. Responsible for overall management of Center; including hiring, training, managing and directing the daily activities of Center employees. ASE trained technicians perform routine services such as brakes, smog checks, oil changes and tune ups, along with suspension, engine upgrades, and performance builds on all makes and models of cars and trucks. "Cars like us, People love us, We're car people."

hanlees auto group

service manager

hanlees auto group

2013-1 - 2014-7 · 1 yr 7 mos
cardinaleway automotive

service manager

cardinaleway automotive

2011-1 - 2013-1 · 2 yrs 1 mo

* Toyota-Scion Certified Professional Service Manager, Advisor, & Consultant. Achieved and maintained #1 CSI in our region for 2012, Toyota Pinnacle Award for excellence in service, parts, and customer service. Turned a non performing store into a profitable top ranking five star dealership. * For me life is continuously being hungry. The meaning of life is not simply to exist, to survive, but to move ahead, to go up, to achieve, to conquer. * Arnold Schwarzenegger

kia motors america

asm

kia motors america

2010-1 - 2011-1 · 1 yr 1 mo

* Professional Elite Kia Certified Assistant Service Manager-Advisor-Consultant. Manage Service Drive, Write up Service, Manage Lot Porters, Manage Service Advisors. Selling Service, Advising guest of needed service, creating an exceptional guest experience. Helping to increase gross profit, technician hours, providing walk around training and improving Customer Satisfaction Index (CSI). * The best executive is the one who has sense enough to pick good men to do what he wants done and self-restraint enough to keep from meddling with them while they do it. * Theodore Roosevelt

u-haul international, inc.

general manager

u-haul international, inc.

2007-1 - 2010-1 · 3 yrs 1 mo

Founded in 1945, today U-Haul trucks and trailers can be rented from over 15,000 independent dealers and more than 1,200 company-owned U-Haul Moving Centers. The U-Haul System, the undisputed leader in the do-it-yourself moving industry, is also the second-largest operator of self-storage facilities, the world's largest installer of permanent trailer hitches and the world's largest Yellow Pages advertiser under a single brand name. Lazy hands make a man poor, but diligent hands bring wealth. ~ Proverbs 10:4

bridgestone

service manager

bridgestone

2002-1 - 2007-1 · 5 yrs 1 mo

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust all of which add up to a total car care experience. "The growth and development of people is the highest calling of leadership."~Harvey S. Firestone

midas auto service experts

general manager

midas auto service experts

1996-1 - 2002-1 · 6 yrs 1 mo

* Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1650 franchised and company-owned Midas locations in the United States and Canada. Midas is committed to earning our customers * trust by offering them the expertise, value and responsiveness they expect * every time they visit us. * I believe if you show people the problems and you show them the solutions they will be moved to act. * Bill Gates

jiffy lube international

district manager

jiffy lube international

1990-1 - 1996-1 · 6 yrs 1 mo

Managed 8 profit centers and several million dollar stores with responsibility of managing, training, and employing more than 150 associates & team members. Work with the General Manager to ensure to increase revenue and guest counts by demonstrating and creating an excellent customer service experience. Set the example as a leader and build team engagement by focusing on the development of teammates, providing on-going guidance, coaching and direction. "The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant." -Max DePree

us navy

operations specialist fcpo

us navy

1982-1 - 1990-1 · 8 yrs 1 mo

Functioned as plotter, radio-telephone and Command and Control sound-powered telephone talker and maintained Combat Information Center displays of strategic and tactical information. Operated surveillance and altitude radars' Identification Friend or Foe and associated equipment. Served as Air Traffic Controller for helicopters and fixed-wing supersonic jet aircraft. Served as watch supervisor and section leader; interpreted and evaluated presentations and tactical situations and made recommendations to supervisors during watch conditions. Recipient of Honorable Discharge, Good Conduct, Navy Achievement, & Navy Expeditionary Medals. Never lost a game of Battle Ship. I can imagine no more rewarding a career. And any man who may be asked in this century what he did to make his life worthwhile, I think can respond with a good deal of pride and satisfaction: 'I served in the United States Navy. John F. Kennedy

selma auto mall

assistant service manager

selma auto mall

2020-8 - Present · 6 yrs 2 mos
future ford auto group

service advisor

future ford auto group

2017-11 - 2019-6 · 1 yr 8 mos

Nissan & Infiniti Certified Gold Professional Assistant Service Manager-Advisor-Consultant. In charge of creating and implementing express service process, training service consultants in proper procedures, and redirecting the flow of service drive traffic for a more efficient service operation.

Education

chatsworth high school

chatsworth high school

1978-1 - 1981-1 · 3 yrs 1 mo
university of hawaii at manoa

university of hawaii at manoa

economics

1987-1 - 1989-1 · 2 yrs 1 mo

michael mcknight's Contact Information

Email

******@***.com

Phone

(**) *** ****

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